Sales Management. Knowing the Key Performance Indicators (KPI’s) for Retail related to the store (including.. previous years’ figures): Sales according to Budget, Average Receipt Price, Conversion Rate,.. UPT... Customer Service. Guaranteeing the customer satisfaction standards set by Retail Management and assessed via.. the Mystery Shopper... Applying Camper’s Customer Services policies:. Following the steps of the Sales Cycle. Applying specific SELL FOR SUCCESS training.. Knowing how to transmit product benefits and care tips to the customer.. Applying Camper’s guarantees in the event of returns and exchanges, ensuring.. complete customer satisfaction... Encouraging customer loyalty. Developing and maintaining commercial relations with.. customers with the aim of reinforcing the brand’s image and prestige... Operations and Procedures. Store Operations:. Opening and closing the Store.. Managing using the SAP program: product registration and reception, product.. returns, orders and transfers between stores, stocktaking, faulty goods, CLUB.. CAMPER... Correctly controlling and managing the cash register. Handling the POS-terminal.. Ensuring the organisation of the storeroom:.. Managing and ensuring effective and successful stocktaking procedures... Keeping the storeroom in correct working order and tidy... Placing the products on the shelves... Image:. Implementing Marketing and Visual Merchandising policies and strategies.. Complying with the Uniform Policy established by the Company.. Keeping the store area clean and tidy... Job Description.. 2.. Keeping the staff room clean and tidy.. Immediately informing of any maintenance incidents.. Business Knowledge:. Knowing the commercial and brand trends of the Company and its competitors in the.. sector... Knowing the Camper collection (lines, concepts, models, materials, soles, technical.. footwear vocabulary)... Knowing Camper’s Customer Services policy.. Knowing the Marketing and Visual Merchandising policies and strategies.. Knowing the SAP tool and its application.
Experience: Required
Languages: English – Advanced
Employment: Full-time
Schedule: Monday to sunday
Salary: from £12.21 hourly
Benefits: Sales commission 1% to 2%
About Camper :
We are a contemporary footwear brand from the island of Mallorca, Spain. Founded in 1975, we are a family business with a rich shoemaking heritage that we use to create unique designs.
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