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Work From Home - Admin Assistant - Travel Booking, London
Client:
Jewels Travel Destinations
Location:
London, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
261ee62b23ce
Job Views:
15
Posted:
28.04.2025
Expiry Date:
12.06.2025
Job Description:
Are you ready to channel your passion for exploration into an exciting business opportunity?
Join our team and help craft dreamy getaways, unforgettable cruises, and perfect vacations for travelers worldwide!
Responsibilities:
1. Booking & Coordination: Arrange flights, hotels, car rentals, and activities to create seamless travel experiences for clients.
2. Customer Service: Provide support via phone, email, and chat—resolving inquiries, addressing issues, and ensuring satisfaction.
3. Data Entry & Record Management: Maintain booking details, payments, and customer interactions in our CRM system accurately.
4. Travel Advisory: Offer guidance on destinations, travel arrangements, and insurance options tailored to clients’ needs.
5. Problem Solving: Address travel challenges promptly and propose solutions.
Requirements:
* Experience: Background in customer service or travel industry.
* Skills: Strong communication, customer service aptitude, proficiency with booking platforms and CRM systems.
* Organization: Ability to handle multiple tasks and prioritize effectively remotely.
* Problem-Solving: Quick and professional resolution of client concerns.
* Flexibility: Willing to work varied hours, including evenings and weekends.
* Education: High school diploma or equivalent; travel/tourism certification is a plus.
Benefits:
* Remote Work: Work from home in a supportive team setting.
* Compensation: Salary based on experience plus incentives.
* Professional Development: Ongoing training and career growth opportunities.
* Travel Perks: Discounts on personal bookings and trips.
Additional Notes:
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