Medico-Legal Quality Assurance Specialist
Hybrid working - Occasional travel expected
Bush & Company
Full time
Permanent
THE PURPOSE OF THE ROLE
To undertake quality assurance of medico-legal quantum and liability reports & related documents associated with the expert witness claim cycle.
WHAT YOU WILL BE DOING
* To proof read highly complex reports and provide feedback to the Associates to ensure Quality and robustness of the final product.
* To offer professional guidance to Associate Expert Witnesses with regards to the their instructions and the legal process associated.
* To ensure all QA processes effectively support the delivery of services to the Company’s clients and customers.
* To work with and to assist Associate Expert Witnesses to meet Deadlines and Service Level Agreements.
* To provide clinical and/or legal-focused support to Associate Expert Witness and other stakeholders as required.
* To provide support and input into weekly case clinics with the Associate Expert Witnesses, as identified by Head of Expert Witness.
* To provide support to Bush & Co Reports Team, as identified by Head of Business Operations.
There will be an expectation to travel into the Daventry office on occasion; frequency dependant on home location.
SKILLS AND EXPERIENCE REQUIRED
* Background in Civil Law. Preferably within the Clinical Negligence and/or Personal Injury sector.
* Or a background in healthcare. Preferably with some experience of care package provision and individuals with long term health needs.
* Ability to understand and calculate costs associated with care/therapy provision as recommended within Associate Expert Witness reports
* Strong attention to detail and ability to focus.
* Ability to handle high volume of work and react to frequently changing time scales
* Ability to identify the medico-legal aspects of the claim-cycle.
* Ability to work alongside and with other departments to meet customer needs.
* IT skills – outlook, word, excel.
* Organisational skills.
PERSONAL ATTRIBUTES
* Rigorous, evidence-based professional, keen attention to detail
* Hardworking
* Driven to deliver outstanding customer service
* Approachable, supportive & helpful
* Unified working across internal departments to deliver the service; Curious to find new ways to support stakeholders
* Passionate to keep our injured clients at the centre of everything we do
* Knowledgeable
* Confident communicator orally & in writing
* Integrity
* Resilient
VETTING CHECKS
Due to the nature of business, applicants for this role must be willing to undergo background vetting, including reference checks with previous employers, a criminal record check via the Disclosure and Barring Service, qualification verifications, and a review of any adverse financial records.
At Bush & Co, we believe that diversity drives success. We are proud of our inclusive workplace, where everyone feels valued, respected, and safe. We welcome applications from all walks of life and encourage you to bring your most authentic self to work.
RIGHT TO WORK
Due to the nature of business, please note that candidates must have the appropriate Right to Work in the UK. Bush & Co are unable to offer sponsorship.
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