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Business analyst

Surbiton
Air Charter Service
Business analyst
Posted: 5 September
Offer description

Job Description

* Build a deep understanding of the business, its products, processes and SOPs
* Identifying and documenting project objectives and benefits
* Eliciting, analysing, validating and documenting business requirements for various IT products
* Translating business needs into clear, prioritised requirements (user stories, acceptance criteria).
* Producing ‘as-is’ and ‘to-be’ process maps
* Creating wireframes and mock-ups to support the business requirements
* Liaising with the business and 3rd party suppliers throughout the project lifecycle
* Performing stakeholder analysis and managing expectations across business and technical teams.
* Contributing to change management activities by supporting communication and adoption of new processes or systems (including solution designing, testing, training, support etc.)
* Contribute to continuous improvement through peer reviews, knowledge sharing and adoption of best practice BA techniques

Qualifications

* Minimum 4 years experience working as a BA
* Experience with ERP systems or a finance background - desired
* Good knowledge of requirements eliciting techniques and project delivery methodologies (agile and waterfall)
* Excellent knowledge of Microsoft core products
* Experience using requirement and project collaboration tools (e.g. JIRA, Azure, DevOps)
* Experience of working within IT project teams
* The ability to plan and co-ordinate multiple tasks
* Strong stakeholder management skills
* Excellent interpersonal, communication, influencing and negotiation skills
* Analytical and problem-solving ability
* Strong attention to detail
* High-level of creativity, adaptability and persistence
* Energetic, passionate and driven


Additional Information

* 22 days annual leave increasing to 25 after 1 years service & with length of service
* Free onsite gym with weekly classes
* Free breakfast, lunch and snacks in our onsite canteen "The Hangar"
* Private healthcare and pension
* Cycle to work scheme
* 2x giving back days per year
* Continued professional development

Check us out on social media! LinkedIn - Facebook - Instagram - TikTok - Twitter - Youtube

Diversity and Inclusion:

Here at ACS we're passionate about bringing people together to create a truly inclusive environment that promotes and values diversity, across our global network of offices.

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