Veterinary Receptionist - Fixed Term Contract
Here at Bath Veterinary Group, we are on the look out for a Veterinary Receptionist to join our team on a fixed term contract for approximately 12 months. The successful candidate will ideally possess previous reception and customer service experience. You will need to be confident and able to interact with our clients providing a consistently high level of service and customer care. This position includes travel between all Bath Vets branches, located in and around Bath, Melksham, and Keynsham. You must be able to travel between surgeries in the same day.
Experience with customer service and administration tasks is essential, alongside being computer literate. This is a busy and demanding role, you must be able to cope well under pressure and be able to multitask.
About the rota
This is a full-time role working 38.5 hours per week, between 7:30am - 7 pm, working across all our branches. Plus 1:3 Saturdays 7:30 am - 7 pm, Rotas will be given at least 1 month in advance.
What does the role involve?
* Meeting and greeting clients
* Booking appointments
* Dealing with any queries
* Taking payments
* Dispensing medication
* Interacting with customers
Located in the stunning city of Bath, Rosemary Lodge is a long-established Tier 3 veterinary hospital equipped with state-of-the-art facilities, including on-site MRI, CT, digital X-ray, dental X-ray, and in-house diagnostic capabilities. We take pride in fostering a friendly and supportive working environment with a strong emphasis on staff wellbeing. Our team is actively encouraged to enhance their skills and knowledge through in-house training and CPD opportunities.
Why Join Us?
By joining our team, you’ll become part of a group dedicated to providing exceptional care for both clients and their pets. We offer a supportive, friendly working environment and great benefits, including:
* 6.6 weeks annual leave
* Additional annual leave for your birthday which will be added to your holiday allowance
* Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
* Cycle to work scheme
* Initiatives focused on employee wellbeing
* Non-accidental injury support
* Learning and development opportunities via the IVC Evidensia Academy
* Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
* Discounted staff pet care
At IVC Evidensia we are committed to Diversity, Equality, Inclusion and Belonging, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.
Bath Veterinary Group, Rosemary Lodge Veterinary Hospital
Wellsway, Wellsway, Bath, BA2 5RL, United Kingdom
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