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Store manager - york outlet

York (North Yorkshire)
TFG London
Store manager
Posted: 9 January
Offer description

About The Role

Every exceptional customer moment starts with our people.

At TFG London, we believe that it’s our team who bring our house of brands to life. All our colleagues across Hobbs, Phase Eight, Whistles, and Inside Story play a vital role in our success story and that story is only getting more exciting!

We're looking for a Store Manager to join our team in Hobbs, York Outlet. If you're someone who thrives on building strong teams, loves making customers feel incredible, and can turn big ideas into real results, this is your moment.

What you'll do

1. Lead from the front – creating a store environment where your team feels inspired, supported and ready to give customers an amazing experience.
2. Drive success – keeping an eye on performance, spotting growth opportunities, and thinking commercially to boost sales and energy in the store.
3. Coach with care – developing a diverse, happy team that grows in confidence and capability every day.
4. Champion People – encouraging your team to bring their full selves to work and helping them thrive in their own way.
5. Customer connection – being out on the shop floor, getting to know our customers, and sharing your style knowledge in an authentic way.

Who you'll be

6. A natural motivator with a positive mindset who knows how to get the best from people.
7. Experienced in leading high-performing retail teams.
8. Confident, calm under pressure, and great at making decisions that put both people and performance first.
9. Someone who lives and breathes customer service, loves being on the shopfloor, and thrives in a fast-paced environment.
10. Passionate about teamwork – you lead with empathy and bring people together through trust and encouragement.

What's in it for you?

It's not just what you can do for us. Throughout We will give you the tools and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include:

11. Generous colleague discount up to 70%
12. Up to 28 days holiday entitlement per annum
13. Financial and Wellbeing assistance
14. Enhanced Maternity package
15. Virtual GP service – unlimited access 24/7

This is a 12-month fixed term contract with shifts that include weekdays and weekends. If you want to join us and create moments that matter, we’d love to hear from you.

About You

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