Overview
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Late / Night / Weekend Night Work Area Manager
Salary starting at £39,069, 10% bonus potential, 25 days annual leave, defined contributions pension scheme, and a potential shift allowance of up to £879.73 per month pro rata
Full time Permanent
Romford Mail Centre, Sandgate Close, Romford, RM7 0AB
Responsibilities
As a Work Area Manager, you will work in the busy Romford Mail Centre and be responsible for managing operations in a specified area.
What does the role involve?
* Leading a dedicated team of full and part time employees overseeing up to 40 duties.
* Holding regular one-to-one and team meetings and reviewing the area’s performance and plans on a daily basis.
* Championing health and safety initiatives, increasing efficiency, and identifying areas of improvement.
* Supporting the Shift Manager, providing a high quality of service to customers, and ensuring all operational targets are met.
* Managing your team’s sick absence, attendance, training and development and participating in the programme of continuous improvement.
Qualifications
What skills and experience are we looking for?
* Flexibility, ability to work under pressure, and excellent leadership and communication skills.
* Evidence on your CV of the following leadership and managerial capabilities:
* Leadership Focus: Ensures the basics are right, takes a 'one company' approach, creates positive energy, implements strategy, uses platforms to recognise superstars, and communicates effectively.
* People Focus: Understands the value of diversity & inclusion, delegates, coaches, empowers, provides feedback, and supports talent development.
* Resilience Focus: Is approachable, provides reassurance, adapts to new challenges, communicates regularly, handles ambiguity, stays positive under pressure.
* Achievement Focus: Maintains standards of excellence, asks questions, shares learning, coaches teams, ensures accountability, and delivers results.
* Improvement Focus: Drives transformation, reduces costs, embraces innovative practices, makes informed decisions, and improves ways of working.
* Customer centric Focus: Fosters a customer-first culture, improves the customer experience, and monitors customer service goals.
Shift patterns
Lates - 13:48 - 22:00 Monday to Friday
Nights - 23:00 - 07:12 Monday to Friday
Night Weekends - 21:30 - 06:00 Tuesday to Wednesday and 18:00 - 06:00 Saturday to Sunday
You may also be entitled to a Shift Allowance detailed below:
* Lates - £464.27 per month pro rata
* Nights - £879.73 per month pro rata
* Weekend Nights - £879.73 per month pro rata plus £11.46 per hour Sunday Premium
Flexibility will be required to enable training and to meet the needs of the unit and business.
Application process
If you are interested in applying, please complete your application online and submit your current CV.
Assessment
The assessment is designed to enable you to showcase your suitability for management positions within Royal Mail. You will take part in a capability-based interview and a short management scenario exercise provided on the day.
About Us
At Royal Mail we connect companies, customers and communities across the country, delivering a "one-price-goes-anywhere", universal postal service to more than 30 million addresses. As one of the UK's leading companies, we are focused on being recognised as the best delivery company in the UK and across Europe.
Trust is the foundation of Royal Mail. We aim to be transparent about the qualities we seek and what a career with us entails, building trust from the start of your journey with us. Your interview is the first step, and we want you to shine. To help you prepare, we will provide interview questions in advance, so you can have your best examples ready. At Royal Mail Group, we value trust and our people.
Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners.
We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.
For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionservices.com/en/about-us/
Closing Date: Wednesday 29th October 2025. Please note, this advert may close early if the appropriate number of applications has been reached.
Job reference number 330719
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