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Security officer

Newport (Newport)
Permanent
Mitie Cleaning & Hygiene Services
Security officer
€13.21 an hour
Posted: 8 December
Offer description

Security Officer

Mitie Cleaning & Hygiene Services is looking for a Security Officer to work 50 hours per week at a rate of £13.21 per hour. Shift times are 08:45–18:45. SC Clearance is required.


Job Overview

* Protect the customer’s property, people and assets by providing security services in direct accordance with the site’s published Assignment Instructions (AI’s) and any subsequent changes.
* Deliver results that meet or exceed key performance indicators and the Service Level Agreement, ensuring client satisfaction and contract retention.
* Attend additional training to support continuous development.


Main Duties


Operations

* Ensure compliance with all policies, relevant legal, and regulatory requirements as directed by the Security Account Manager and UK Law.
* Complete all tasks and duties on site as defined within the published AI’s.
* Review the AI’s regularly and propose amendments to improve service quality.
* Maintain a front‑line licence in either Security Guarding or Door Supervision, wearing it at all times.
* Fulfil legal obligations and safety requirements.
* Follow instructions appropriately without unnecessarily challenging authority.
* Work systematically, methodically and orderly.


Training

* Complete all required competency training satisfactorily.
* Engage in additional training as directed by the Security Account Manager.
* Use technology to achieve key work objectives and develop job knowledge.
* Renew licence 16 weeks before expiry.


Security and Health & Safety

* Identify and immediately report any Health & Safety hazards or potential dangers on site.
* Stay alert to threats or changes within the work environment and take appropriate action to reduce risk.
* Use common sense and initiative, involving others if a situation becomes threatening.
* Maintain professional conduct with difficult customers.
* Complete accurate notebook entries promptly after any incident.
* Keep to schedules and demonstrate commitment to Mitie and the Client.
* Ensure check calls occur at the allocated time slot as specified in the AI’s.
* Call emergency services and the Communication Centre to report all incidents.


What We Are Looking For

* Previous security experience.
* Valid SIA licence.
* SC Clearance required.


Benefits

Mitie offers a flexible benefits scheme that includes a virtual GP, financial wellbeing assistance through a Salary Finance scheme, a Choice benefits platform (e.g., dental insurance, dining cards, coffee clubs, technology products), MiDeals high street discounts, a cycle‑to‑work scheme, life cover, a save‑as‑you‑earn scheme, the Mitie Matching Share Plan and Mitie Stars recognition with cash prizes and a chance to win £10,000.


Apply Now

Visit the Mitie careers page to submit your application and join our team.

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