About Onelivery UK
Onelivery UK is a sustainable last-mile delivery and eCommerce platform built to help independent retailers, pharmacies, and local shops deliver goods within 60 minutes. Using e-bikes, and electric mopeds, we are committed to reducing carbon emissions while empowering local businesses and supporting our rider community.
The Role
We are seeking a Fleet Rider Manager to oversee and grow our rider network while ensuring smooth day-to-day operations. This role is key to keeping our deliveries fast, reliable, and sustainable. You will balance people management, operational problem-solving, and client-facing responsibilities.
Responsibilities
Rider Management
* Fulfil orders daily in time and good manner
* Recruit, onboard, and train new riders, ensuring they understand our mission and standards.
* Oversee rider scheduling, shift allocation, and rota management.
* Ensure riders comply with safety, delivery, and customer service standards.
* Maintain strong rider relationships, acting as their first point of contact.
Operations & Logistics
* Monitor daily delivery performance, ensuring SLAs are met (speed, accuracy, reliability).
* Manage allocation of orders to riders, ensuring routes are efficient and cost-effective.
* Coordinate with client partners (e.g., pharmacies, florists, hospitals) to ensure smooth order fulfilment.
Qualifications
* Proven experience in fleet management or a related field.
* Excellent organisational skills with the ability to manage multiple tasks simultaneously.
* Exceptional communication skills, both verbal and written.
* A valid driving licence is essential; additional qualifications in logistics or transport management are advantageous. Join our team as a Fleet Manager where you will play a crucial role in enhancing our operational efficiency while ensuring the highest standards of safety and compliance within our fleet operations.
Job Types: Full-time, Part-time
Pay: £24,000.00-£26,000.00 per year
Expected hours: 35 – 40 per week
Application question(s):
* What's the first part of your postcode?
Licence/Certification:
* Do you have a valide CBT? (required)
Location:
* Kensington and Chelsea (preferred)
Work Location: On the road
Reference ID: ONE102
Expected start date: 01/09/2025