General Services Manager – GMP Environment Location: Cork, Ireland Contract: Type: Full-Time | Permanent Salary: Competitive Salary Sodexo Benefits About the Role We are seeking an experienced General Services Manager to lead the delivery of integrated facilities management services within a regulated pharmaceutical environment in Cork. This is a senior operational leadership role with responsibility for multiple service lines including cleaning, catering, technical services, workplace services, and vendor management. You will act as the key point of contact for the client on site, ensuring operational excellence, compliance, financial performance, and high levels of client satisfaction. The successful candidate will bring strong experience within GMP-regulated environments alongside a proven ability to lead large operational teams and manage complex service delivery contracts. Key Responsibilities Lead the delivery of integrated FM services across the site Manage operational performance across multiple service lines and teams Build and maintain strong client relationships, acting as the main on-site contact Ensure compliance with GMP/GDP, health & safety, environmental, and quality standards Manage budgets, forecasting, P&L performance, and financial reporting Drive SLA/KPI performance and continuous improvement initiatives Oversee contractor and vendor management across all services Support business growth through innovation, efficiencies, and additional service opportunities Lead, coach, and develop high-performing operational teams About You Essential Minimum 5 years’ leadership experience within a GMP-regulated pharma or medical device environment Strong background in Facilities Management or Integrated FM services Proven experience managing multiple operational service lines and large teams Strong commercial and financial acumen with P&L responsibility Excellent client relationship and stakeholder management skills Experience managing compliance, risk, and operational performance within regulated environments Strong communication, leadership, and problem-solving skills Desirable Experience within outsourced or contract-led environments FM, business, or technical qualification Experience within pharmaceutical, medical device, or FMCG sectors Why Sodexo?: Working with Sodexo is more than a job; it’s a chance to be part of something greater. Belong in a company and team that values you for you. Act with purpose and have an impact through your everyday actions. Thrive in your own way. We also offer a range of perks, rewards and benefits for our colleagues and their families: Unlimited access to an online platform offering wellbeing support An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing Access to a 24hr virtual GP Service Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family) Save for your future by becoming a member of the Pension Plan Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit Sodexo UK and Irelands enhanced benefits and leave policies A little more about Sodexo: At Sodexo, our purpose is to create a better every day for everyone to build a better life for all.As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We are committed to being an inclusive employer. We are a forces friendly employer.We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins. We’re a Disability Confident Leader employer.We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job. Click here to read more about what we do to promote an inclusive culture. Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications