We are looking for a HR Systems and Administration Co-ordinator to join our HR Operations team based in Cannock. This role provides essential support across the full employee life cycle, managing HR administration processes, maintaining HR systems, supporting payroll, and ensuring compliance through auditing, reporting, and analytics.
This is a varied and hands-on role where no two days are the same - from minute-taking and data entry to analysing workforce trends and supporting HR projects. You’ll play an integral part in ensuring the accuracy, efficiency, and integrity of our HR operations.
If you have a keen eye for detail, enjoy working with data and systems, and have a background in HR and payroll administration, this role is a great opportunity to grow and develop with a dynamic and expanding business.
Key Responsibilities:
Systems Management
1. Support the day-to-day management, maintenance, and development of HR systems.
2. Ensure data accuracy through regular audits and system checks.
3. Troubleshoot and resolve colleague HR system queries.
4. Contribute to the continuous improvement of HR system processes and functionality.
5. Maintain system security, access permissions, and compliance with data protection standards.
Reporting and Analytics
6. Produce regular and ad-hoc HR reports for management and business stakeholders.
7. Analyse HR data to identify trends and support data-driven decision-making.
8. Monitor workforce metrics such as absence, turnover, and training activity.
9. Support the preparation of monthly payroll data and ensure accuracy in reporting.
Administration
10. Manage HRHelp inbox and respond promptly to employee and manager queries.
11. Process all employee life-cycle transactions including new starters, leavers, and contractual changes.
12. Maintain accurate and up-to-date personnel records in line with GDPR and company policies.
13. Support HR team members with administrative tasks such as meeting coordination, minute-taking, and recruitment documentation.
14. Ensure all HR documentation, forms, and templates are current and stored appropriately.
Engagement and Communication
15. Manage internal HR communication channels such as notice boards and digital updates.
16. Support HR initiatives and projects that promote employee engagement and wellbeing.
17. Contribute to a positive and collaborative HR service by providing excellent internal customer support.
18. Assist with onboarding and induction activities for new starters to ensure a smooth transition into the business.
Skills, Experience and Qualifications:
19. Proficient in Microsoft Office packages (with a focus on Excel), HR systems and payroll processes.
20. Excellent time management skills with the ability to prioritise multiple workloads.
21. Previous administrative and system experience
22. Strong communication skills with ability to build strong relationships across the business.
23. A proactive, customer-focused approach with a commitment to delivering a high-quality HR service.
Location: Cannock
Hours: 37.5 hours per week, fully based on site (no remote working). Hours of work 07.00-15.00 / 18.00-02.00 ( 2 positions available)