Company Description At Sofitel London St James, we redefine luxury by treating a stay as more than just a temporary pauseit's an opportunity for guests to fall in love with a unique blend of refined luxury and playful indulgence. Our commitment to excellence transcends the ordinary, and we invite you to join a team that specialises in transforming stays into enchanting tales. We take immense pride in creating a playfully elegant and meaningful experience for both our guests and ourselves. Our commitment to fostering a workplace culture that values diversity, encourages professional growth, and recognises individual contributions ensures that each team member feels appreciated and empowered in their role. Apply now to embark on a career that transcends expectations and celebrates the art of hospitality.
Job Description As Assistant Restaurant Manager, you will supervise, coordinate, and participate in all aspects of restaurant operations, ensuring smooth, efficient, and consistently high-quality service. You will act as a key link between the floor, kitchen, and guests while supporting financial performance, team development, and operational excellence. This is a hands-on leadership role for an individual who thrives in a fast-paced, service-led environment and is ready to step up as Head of Department in the absence of the Restaurant Manager. Flexibility, professionalism, and strong leadership are essential.
Responsibilities
Support the Restaurant Manager in the daily operation of the restaurant, acting as Head of Department in their absence
Lead, motivate, and develop the floor team to deliver exceptional service at all times
Ensure smooth communication between front of house, kitchen, and guests
Support financial performance through payroll control, stock management, and cost awareness
Oversee stock control, par levels, audits, and accurate reporting through Micros
Assist with scheduling, time & attendance, and holiday planning
Deliver and maintain high standards of training, grooming, hygiene, and service
Encourage professional up-selling of food and beverages
Proactively manage guest feedback and ensure complete guest satisfaction
Maintain excellent standards of cleanliness, presentation, and restaurant upkeep
Act as an Ambassador for Wild Honey, building guest loyalty and repeat business
Qualifications Proven experience in a supervisory or Assistant Restaurant Manager role within a quality or luxury hospitality environment
Strong leadership and people-management skills with the ability to motivate and develop teams
Excellent guest service skills with a passion for delivering exceptional dining experiences
Solid understanding of restaurant operations, including stock control, payroll, and cost management
Confident communication skills with the ability to work effectively with kitchen, floor, and senior management teams
Flexibility to work varied shifts, including evenings, weekends, and public holidays
Additional Information Discover a world of unparalleled perks tailored just for you:
Competitive compensation package, including service chargeandannual bonus of £1.300,00 per year.
Free Stays in the UK or Ireland (4 nights/year) Create unforgettable memories with your loved ones.
Employee Benefit Card Discounted rates at Accor properties worldwide.
Sofitel Experience Enjoy a luxurious night at our hotel, complete with a delightful breakfast.
Complimentary Meals While on Duty.
Special Rates in F&B, Rooms & Spa Treat yourself to luxury at unbeatable prices.
Be Part of the Largest Hospitality Group in Europe.
Exceptional Training and Development Opportunities through Apprenticeship Program.
Global Growth Opportunities.
Employee Assistance Program with 24/7 GP Access Your well-being is our priority.
Social Events and Activities.
Bring passion and dedication to excellence, and we will recogniseyour contribution with a variety of benefits, rewards and developmentopportunities. We also offer a range of wellbeing initiatives, including appswith content to help you feel at your best. Join us, and you can thrive as anindividual as well as being part of a supportive and inclusive team.
Let your passion shine, visitcareers.accor.com
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