Job Title: Pre-Litigation Claims Handler
Location: Uxbridge
Salary: £26,500-£30,000 *Experience dependent
Job Type: Full-Time Permanent
Start Date: ASAP
About the Role:
We are currently seeking a dedicated and proactive Pre-Litigation Claims Handler to join our growing pre-litigation team. In this vital role, you will be responsible for reviewing aged debt, negotiating settlements, and identifying claims suitable for litigation. You will also play a key part in onboarding clients and instructing panel solicitors where appropriate.
This is a fantastic opportunity for a confident negotiator with solid credit hire experience who thrives in a fast-paced legal environment and is committed to delivering excellent results.
Key Responsibilities:
* Proactively negotiate with third parties to secure successful settlement outcomes
* Apply the ABI GTA, relevant case law, and credit hire principles to resolve cases effectively
* Assess prospects of success for credit hire, storage, and recovery claims, including liability disputes
* Analyse and interpret Basic Hire Rate (BHR) reports
* Manage your own caseload efficiently and maintain strong organisational discipline
* Initiate outbound calls to insurers to discuss cases and agree on settlements
* Conduct thorough case reviews prior to escalation for litigation
* Evaluate impecuniosity and assess supporting evidence
* Provide excellent client care to gather necessary information and onboard clients for litigation
Essential Skills and Experience:
* Previous experience in credit hire is essential
* In-depth knowledge of the ABI GTA and credit hire case law
* Strong background in RTA claims, with the ability to assess liability and indemnity issues
* Familiarity with the MIB and related agreements
* Confident telephone manner and excellent negotiation skills
* Organised and detail-oriented with the ability to prioritise a busy caseload
* Exceptional verbal and written communication skills
* Proficiency in Microsoft Office (Word, Excel, Outlook) and case management systems
* Numerate, with the ability to interpret and negotiate hire invoices
* Collaborative team player with a positive, solution-focused attitude
Why Join Us?
* Dynamic and supportive team environment
* Opportunities for professional growth and development
* Competitive salary and benefits package
* Chance to make a real impact in a key area of the business
* Fantastic Salary between £26,500-£30,000 *Experience dependent
* Monday-Friday only 9am- 5pm
* Hybrid working model.
* Free parking on site
* Health Assured Employee Assistance Programme (EAP)
* Private Medical Insurance
* 25 days of holiday plus Bank Holidays
* Life Assurance (x4 salary)
* Pension
* Monthly McDonalds breakfast
* Company Events
Ready to apply?
If you have the experience, drive, and skill set we’re looking for, we’d love to hear from you. Please submit your CV today!
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