Job Overview
We are seeking enthusiastic and dedicated Team Members to join our dynamic team. As a Team Member, you will play a crucial role in delivering exceptional service and support to our customers while contributing to a positive team environment. This position requires effective communication skills and the ability to manage tasks efficiently.
* Be the face of Greggs, greeting customers, working tills, serving behind the hot counter, and preparing fresh food (sandwiches, pastries, bakes) to high standards.
* Handle tasks like managing ovens, restocking, and keeping the shop clean and inviting.
* Training is fully provided—no prior retail or food experience required.
Duties
* Provide outstanding customer service by engaging with customers and addressing their needs promptly.
* Collaborate with team members to ensure smooth operations and maintain a positive atmosphere.
* Assist in supervising daily activities, ensuring adherence to company policies and procedures.
* Manage inventory levels and assist with stock replenishment as needed.
* Participate in training sessions to enhance skills and knowledge relevant to the role.
* Analyse customer feedback and contribute ideas for improving service quality.
* Inspire the team to deliver amazing results and maintain the excellent standards of the shop
* Lead by example and serve our customers in a fast and friendly manner
* Prepare our much-loved products, including making sandwiches and managing the ovens
* Ensure our displays are fully stocked at all times, with plenty of choice available for our customers
* Keep the shop looking clean, tidy and presentable
Skills
* Excellent organisational skills, allowing for efficient task management in a fast-paced environment.
* Ability to communicate clearly and effectively with both customers and colleagues.
Join us as a Team Member and be part of an exciting journey where your contributions will make a difference
Job Types: Full-time, Part-time, Permanent, Temporary, Fixed term contract
Pay: £12.21-£12.50 per hour
Benefits:
* Flexitime
Work Location: In person