Employment Type: Part-time / 16 hours per week (9am - 5pm Saturday & Sunday)
The Role
As a Weekend Administrator/Receptionist, you will act as first point of contact for all visitors to the home, perform some general reception and administrative duties within the home, and working together as a team to create a happy and caring atmosphere.
Whether you are liaising with a potential applicant to arrange an interview, welcoming family members and loved ones to the home, taking an enquiry over the phone or delivering a newspaper to one of our residents, you will do so with Care, Comfort and Companionship at the heart of everything you do.
* Do you want to make a difference to someone's life and feel a sense of purpose in an extremely rewarding role?
* Do you have excellent written and verbal communication skills and are an efficient problem solver who can work well as part of a team as well as autonomously?
* Are you a friendly and welcoming person with strong customer service and people skills?
* Are you caring, warm and understanding?
* Are you spontaneous, patient, flexible and have a good sense of humour?
* Do you strongly believe in the values of Creating Communities, Caring for Each Other and Celebrating Individuality?
If your answer is yes to all these questions, why not join our Hartford Care family?
Requirements
Essential:
* A compassionate and caring nature
* Excellent communication skills and ability to use IT systems (including knowledge of Microsoft Word, Excel and Outlook)
* Good telephone manner
* Strong organisation and planning skills
* Able to work on own initiative as well as part of a team
* A flexible approach to working hours
This position is subject to an Enhanced Disclosure and Barring Service (DBS) check