Seasonal Sales Assistant
Application Deadline: 25 November 2025
Department: Retail
Employment Type: Part Time
Location: Dundee
Reporting To: Store Manager
Compensation: £12.60 / hour
Description
Diversity matters: We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future. We see you, we celebrate you, we want you!
Who we are: You might know us as the inventors of the bath bomb, but there’s more to this great‑smelling, partly employee‑owned, family‑run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.
As an accredited Living Wage employer, we put our people first and fight cruel practices such as animal testing, promote regeneration, and show that it is what’s inside that counts – whether that’s an ingredient in a product or the minerals in a smartphone.
The role: In this role, you’ll be the face of the store, welcoming customers and providing a fun, engaging shopping experience. You’ll use your product knowledge to offer personalised recommendations, perform immersive on‑skin product demonstrations, and hand out tailored samples. Working closely with your team, you’ll help drive sales, exceed targets, and create memorable in‑store events. You'll also manage stock, ensure the shop floor looks its best, and adapt displays to seasonal trends. With flexible shifts, a competitive hourly rate based on the Living Wage, and opportunities for bonuses, you’ll be well‑supported through training and development to grow your skills.
Key Information
Hours available: 4‑8 hours per week (overtime will be available closer to December, dictated by trade). Weekday and weekend shifts available.
Trial shift dates: 28‑30 November in our Dundee store. Approx 1 hr between 11 am and 5 pm.
Start date: Flexible. End date: 4 January 2026. We may close this vacancy early if we receive an overwhelming response or our business requirements change.
Key Responsibilities
* Greet customers warmly and create a welcoming store environment.
* Engage with customers to understand their needs, provide personalized recommendations, and offer immersive on‑skin product demonstrations.
* Deliver exceptional customer service by using in‑depth product knowledge and offering tailored samples.
* Assist in hosting in‑store events, providing a memorable and inclusive experience for customers.
* Maintain a clean, tidy, and visually appealing shop floor.
* Support the store’s sales targets by promoting products creatively and working as part of a team to exceed goals.
* Manage stock levels efficiently, ensuring shelves are well‑stocked and ready for customers.
* Actively control store costs, such as product waste, to help meet the shop’s budget.
* Participate in ongoing training and development to enhance product knowledge and customer service skills, taking ownership of your learning.
* Collaborate with the team to foster an inclusive, respectful working environment, contributing to the overall customer experience.
* Work on in‑store and external events to leave lasting impressions on customers.
Skills and Experience
Customer Experience: Embrace a true passion for delivering exceptional customer service, inspiring your team to radiate positivity and create memorable 5‑star experiences.
Teamwork: Work together with colleagues to achieve goals and cultivate a work environment that nurtures continuous growth.
Communication: Maintain positive and approachable communication flows, ensuring information circulates effortlessly throughout the store.
Benefits
* Holiday allowance
* 50% discount on Lush products and spa treatments
* Profit‑based bonus
* Pension scheme
* Cycle‑to‑work scheme
* Discounted rail and bus season tickets
* Employee assistance programme
* Flexible working
* Tailored gender‑affirming care*
*qualifying period/hours required
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