Overview
The role of a Service Maintenance and Repair Technician is multifaceted and impactful, and due to a successful year we are expanding the team. You will be the friendly face who provides a first-class service and repair work, whether at customers' workplace or home. As part of our mobile mechanic team, you will attend appointments completing service inspections, breakdowns, provide on-the-spot repairs, and keep things running smoothly. Comprehensive training and ongoing support will help you excel in your role. If you're passionate about fixing things and enjoy being a hero on the road, this could be an exciting career path for you!
Responsibilities
* A communicator: You are our master of diagnostics and fundamental in delighting your customers. You communicate clearly so customers understand the situation and feel confident their needs will be taken care of.
* A self-starter: You thrive working independently or within a team, driving to various locations in all weathers. No two jobs are the same; you will have both appointment-based work and breakdowns.
* A fixer/problem solver: You will use your technical ability to solve a variety of issues, whether fixing the vehicle roadside or attending an appointment, enabling customers to get on with their day.
* Role context: You will be the friendly face of the UK's largest motoring organisation—your customers see you as the superhero, ready for anything, there for them anytime, anywhere and in any weather, helping get their day moving again.
* Qualifications: NVQ3 in Vehicle Maintenance and Repair, or equivalent qualifications with the right experience.
* Requirements: A full category B driving licence with 6 points or less.
* Work hours: It's essential that you are happy working flexible hours, which could include evenings.
Company and Benefits
* Remote Company Description/ Business Unit: Better hours, better pay—join the AA. Enjoy work-life balance with weekday shifts between 8am and 8pm, with overtime available at the end of shifts and on Saturdays. Basic Salary £40,755; OTE £44,000; Overtime paid at time and a half.
* Start and finish on your driveway (paid from the moment you get in your van to the moment you get home).
* We provide the rest: van, full uniform, boots, and the best available equipment.
* Free breakdown cover from day one.
* 23 days holidays (increases with service).
* Up to 7% company pension contribution.
* A famous brand that customers love with industry-leading training.
* Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family.
* Career progression opportunities.
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