The closing date is 26 April 2026
Clinical Operations Manager
An exciting opportunity has arisen for a Clinical Operations Manager at James Paget University Hospital NHS Foundation Trust to join the Theatre Management Team. The successful post holder will work in close partnership with senior nursing colleagues and operational managers to provide strong leadership and effective operational oversight across the Theatre Complex.
The Theatre Complex is a diverse and high‑activity environment, comprising Main Theatres, Day Care Theatres, and the James Paget Orthopaedic Centre (JPOC), which functions as the Trust's orthopaedic elective hub. The role requires the ability to manage complex operational demands, support service development and improvement, and contribute to the achievement of performance, quality and financial objectives in line with Trust strategy.
A broad range of surgical specialties are delivered across the Theatre services, including General Surgery, Gynaecology, Obstetrics and Maternity, Trauma and Emergency Surgery, Orthopaedics, Urology, Breast Surgery and Colorectal Surgery. The Clinical Operations Manager will play a key role in coordinating service delivery across these specialties, supporting workforce planning, theatre utilisation, patient flow and elective recovery.
Key Responsibilities
* Provide senior operational leadership across the Theatre Complex, ensuring the safe, effective and efficient delivery of elective and emergency surgical services.
* Maintain day‑to‑day operational oversight of Main Theatres, Day Care Theatres and the Orthopaedic Elective Hub (JPOC), ensuring optimal utilisation of theatre capacity.
* Lead on theatre scheduling, list management and patient flow to minimise delays, cancellations and inefficiencies, supporting elective recovery and RTT performance.
* Ensure robust escalation processes are in place to manage operational pressures, including emergency activity, staffing shortfalls and capacity constraints.
* Ensure all theatre services are delivered in line with Trust policies, national standards, CQC requirements and professional guidance.
* Actively promote a strong safety culture, ensuring incidents, risks, complaints and adverse events are appropriately managed, investigated and actioned.
* Work closely with clinical and nursing leads to support clinical governance processes, infection prevention and control, safeguarding and health and safety compliance.
* Monitor quality and performance indicators, supporting continuous improvement in patient experience, outcomes and access to care.
* Work collaboratively with the Theatre Matrons, Lead Nurses and senior clinicians to support workforce planning, skill‑mix, recruitment, retention and staff well‑being.
* Support effective rostering and deployment of staff to meet service demand while ensuring compliance with working time regulations and Trust policies.
* Contribute to staff development by supporting appraisal, training, leadership development and succession planning within theatre teams.
* Foster positive multidisciplinary working relationships and promote a culture of respect, inclusion and accountability.
Person Specification
Behaviour Qualities – Essential
* Enthusiastic and self‑motivated with the ability to motivate others
* Positive role model
* Adhere to values and behaviours
Education and Qualifications – Essential
* NMC or HCPC registered practitioner
* Evidence of ongoing professional development
* Mentorship or equivalent qualification
* Professional management qualification or working towards postgraduate level or equivalent recent senior management experience
Education and Qualifications – Desirable
* Professional Nurse Advocate
* Robotic Qualification
Knowledge and Experience – Essential
* Extensive experience in theatres
* Band 6 experience minimum of 2 years
* Significant knowledge and understanding of operational and professional issues pertaining to theatres
Knowledge and Experience – Desirable
* Excellent communication and influencing skills including the ability to use different approaches to establish and maintain positive working relationships
* Evidence of leading staff management including appraisals, staff development, recruitment etc.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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