Salary: £28,000 - 28,000 per year Requirements: Previous experience in porting or provisioning within IT or Telecoms is preferred but not essential Strong IT skills (Excel, Microsoft Office, CRM systems) Ability to work in a fast-paced environment and meet deadlines Excellent communication and interpersonal skills Highly organised with strong attention to detail Responsibilities: Submit and process porting orders (Worldwide) with correct documentation. Work with carriers and project managers to complete port orders. Set up Maintenance Contracts on Sales Force. Receive and log customer support requests in real time via phone/email. Ensure documentation for all orders and support requests is complete and accurate. Technologies: CRM Excel Support More: We are a well-established communications and IT organization based in Wigan. Due to continued growth and expansion, we are looking for an experienced Porting & Provisioning Engineer to join our team. The successful candidate will play a crucial role in ensuring that Porting, Provisioning, and Maintenance requests are processed in line with our company procedures and standards. We offer benefits such as up to 25 days holiday with length of service, a Pension Scheme, Company Contractual Sick Pay Scheme, Private Medical, and a Cycle to Work Scheme. last updated 14 week of 2026