Vertu Toyota Sheffield Here at Vertu Toyota Sheffield, we have a fantastic opportunity for a Service Advisor to join our well-established business. If you’re looking to become part of one of the largest motor retailers in the UK, please take a look at what we can offer you. We are offering a £30,000 basic salary plus company benefits. The Service Advisor role is one of the most exciting and important roles in our dealership. Like us, you understand that customer service isn’t just about providing a service – it’s about building warm, trusted relationships. You’ll act as the relationship manager between the customer and the workshop, ensuring our customer satisfaction levels remain outstanding. You’ll be responsible for: Setting customer expectations Keeping in touch throughout the service or repair Upselling additional products Following up to ensure customer satisfaction For this role, we’re looking for someone with previous customer-facing service experience – this is essential to be considered. Customer focus, relationship building, and communication skills are key, along with the ability to work in a fast-paced environment while meeting targets and deadlines. Previous experience in a similar role would be beneficial but is not essential. We’re proud to be the motor retailer that invests more in our colleagues’ personal development than any other. If you’re successful, you can look forward to ongoing training opportunities, a clear career path, and a range of benefits you’d expect from an employer of choice, including: 25 days holiday rising with length of service, plus bank holidays Online rewards platform with cashback and discounts at multiple retailers Preferential service rates Colleague purchase scheme Share incentive scheme Pension plan Enhanced maternity and paternity leave Apply today to be considered for this vacancy. If your application is successful, we’ll need to complete employment checks before you start. These may include verifying your recent employment, address, credit history, and criminal record. LI-LB1