Reception Manager - Bath
Be our Head Receptionist but most importantly be you!
At our hotel we want our people to be themselves and that means you. Join our team and here is what you'll get for being yourself:
Monthly service payments as well as monthly pay
Free parking for team members
Flexible working hours - Tell us what suits you during your interview
You'll be fed by our chefs when you're on duty
Progression and training opportunities throughout Kaleidoscope Collection
Cash savings benefits to make your monthly pay go further plus wellbeing support for you and your family
Discount on eating, drinking and sleeping at all of our properties
Discounts on local gyms and hospitality (and tattoos!)
500 refer a friend scheme
Work in a stimulating environment as part of a diverse community of people
Be part of a team who live and breathe our purpose
And there's more where these came from...
Set in the beautiful city centre of Bath, The Bird's modern, vibrant and vivacious vibe brings a new look and feel to this historic location. This boutique hotel has been given plenty of pizzazz by its experienced hotel owners. With a re-launched restaurant and exciting alfresco dining terrace, launched in Spring 2023, The Bird is entering a new chapter, focusing on repositioning itself as one of the go-to sun trap dining spots in Bath!
What's it like to work with us? Well, we are an imaginative, playful team who encourage each other to remain unconventional, no matter if you're new to hospitality or if this is a lifelong career. Our diverse, inclusive community encourages a culture where you can be the you'est you, you can be; it makes working in this hotel that little bit more exciting.
We stand behind being big hearted, respecting each other, our guests and the wider community. On top of that, we are ALWAYS serious about giving our guests a bloody good time!
Get a better look at our team culture here: https://www.instagram.com/kaleidoscopehotels/
As Head Receptionist what you'll be doing
* Taking ownership of this vital, full time 48 hour per week role; brining your experience and sense of fun, creating a positive experience for both guests and your team
* Ensuring you and the Reception team are prepared for every shift with faultless hotel knowledge through training and upskilling
* Set an example for all team members at our hotel as you demonstrate the very best of guest service, attention to detail and communication skills
* Show your passion for our guests experience ensuring all operational aspects are communicated and fulfilled whether it be special occasions, requirements or VIP guests
* Champion new projects to improve the reception team and wider hotel team experience while always focusing on the development of our guest journey
* Maximise revenue and occupancy at every occasion demonstrating your management ability at all times
* Take responsibility for managing your team, overseeing financial responsibilities as a manager and fulfilling all health and safety requirements
What happens next with your Head Receptionist application?
Attract our attention with your application and we'll call you. After we speak on the phone you can expect a friendly invite to spend an hour or two on a Team Insight with your chosen department - Ask all your questions and we will ask you a few too. If all goes well, you may just become part of the team!