From opportunity shaping through to bid submission, you'll ensure every proposal:
* Embeds cutting-edge digital and AI capabilities to deliver better outcomes for citizens.
* Demonstrates a strong awareness of how emerging technologies are reshaping service delivery across domains.
* Aligns with government digital and data strategies.
* Reflects Serco's design ethos - innovative, ethical, sustainable, and secure.
* Is fully aligned with delivery capability and commercial viability.
You'll collaborate with our leading-edge ecosystem partners - including global cloud providers, AI innovators, and cyber specialists - bringing the best of digital technology together to enable governments to modernise, connect, and transform.
* Engage and influence senior stakeholders at CXO and Director level within client organisations.
* Lead opportunity shaping and solution design for strategic public sector bids and transformation programmes.
* Play a critical role shaping the market and influencing opportunities.
* Drive User-Centric Problem-Solving designs with end-user productivity and operational efficiency at the core not just architectural elegance.
* Integrate cloud, data, automation, and AI to deliver measurable improvements in service performance, citizen experience, and efficiency.
* Partner with delivery leaders within Serco to ensure architectural integrity, deliverability, and governance from design through mobilisation.
* Drive collaboration with strategic technology partners (AWS, Microsoft, Google, ServiceNow, and others) to bring the best of digital innovation to the public sector.
* Promote responsible and ethical AI, ensuring transparency, inclusion, and accountability in every solution.
* Bonus scheme of 10% on target and 20% exceeding targets.
* Flexible working considered
* Pension - 6%
* Employee Assistance Programme
* Chance to contribute to innovation in the public services
* A company passionate about diversity and inclusion
* Proven experience leading digital, data, or AI solution architectures for major public sector or complex transformation programmes.
* Strong understanding of government digital, data, and AI strategies (e.g. GDS, CDDO, NHS, MoD, or international equivalents).
* Ability to engage confidently at executive level, shaping opportunities alongside senior client and internal stakeholders.
* Deep technical curiosity and creativity - you see technology as a means to improve society, not just systems.
* Commercial awareness and delivery insight - you balance innovation with practicality and value.
At Serco, we're transforming the way governments serve their citizens - designing intelligent, data-driven, and AI-enabled solutions that improve lives, strengthen communities, and deliver real public value.
As a Digital Strategic Bids Architect, you'll be at the forefront of this mission - leading the design of next-generation digital, data, and AI solutions for some of the most important public sector programmes in the UK and around the world. You'll work closely with senior leaders across government and the public sector, partnering with CXOs, Chief Digital Officers, and Directors of Transformation to craft visionary yet deliverable solutions that make a tangible difference to citizens.
Your mission: You'll bring together innovation, architecture, and commercial strategy to create solutions that are both visionary and viable.
About Serco: At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
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