Job Summary
IG Masonry Support, headquartered in Swadlincote, is a leading innovator in the field of bespoke masonry support products. Our commitment to innovation, quality and customer satisfaction has made us a trusted partner for architects, engineers and builders throughout the UK. IG Masonry Support Systems has combined experience with innovation to provide the most practical and advance range of masonry support products on the market.
Based in Swadlincote, Derbyshire the Design Team Co-Ordinator supports the Design Team Manager and Senior members of the team with the smooth and efficient running of daily operations with the design department.
Based in Swadlincote, Derbyshire, the Design Team Co-Ordinator supports the Design Team Manager and senior team members in ensuring the smooth and efficient day-to-day operation of the design department. The role provides administrative and coordination support, including the allocation of design enquiries and the preparation of weekly departmental performance reports as well as other administrative tasks.
Responsibilities and Duties
* Be an advocate of Health & Safety in the workplace, displaying excellent personal safety and challenging others when unsafe behaviour is observed.
* Demonstrate a commitment to the values of the organisation.
* Carry out other tasks as deemed necessary, which are within the job holder’s capacity.
* Review and allocate new enquiries to Design Engineers to achieve business OTIF.
* Assist in managing daily office activities and workflows
* Deliver excellent customer service by ensuring the team are honouring service commitments
* Organise and chair meetings, weekly reports, internal and external communications
* Provide administrative support to management and team members
* Assist with onboarding new employees (workspace setup, documentation, orientation support) and ongoing training.
* Help ensure office policies and procedures are followed
* Support audits and compliance checks when necessary
* Compliance to GW2/ BSR – Competency Statements
* Be able to operate and thrive in a high pace environment
* Assist the Design Manager in planning workloads and prioritising design resources
* Maintain accurate project records, including drawings, calculations, approvals, and revisions
Qualifications and Skills
* Diploma or bachelor’s degree in business administration or related field (preferred)
* 2–4 years of experience in an administrative or office coordination role
* Good understanding of technical drawings is preferred.
* Good understanding of ISO9001.
* Competent in Microsoft Office and document management systems
* Excellent communication skills, both written and verbal
* Strong attention to detail and accuracy
* Be an effective team player, committed to high quality output and excellent customer service.
* Self-motivated with initiative to progress activity and ability to manage own workload.
* Effective decision making and resilience.
Salary and Benefits
* Competitive Salary
* 33 Holidays a year, inclusive of Bank Holidays (option to sell/carry over)
* The opportunity to progress your career within a fast-growing, innovative Company.
* Staff rewards & discounts on our KeyStaff platform.
* Health Assured (Employee Assistance Program).
* Life Assurance