Region:
England, Hertfordshire, Waltham Cross
Sector:
Admin
Reference:
CService_1715235823
We have an exciting opportunity to work for a nationally recognised logistics business, considered to be the leader in its field. Salary from 24k-25k. The role of Customer Service Executive in Waltham Cross
We are looking for a Customer Service Executive for one of our clients in Waltham Cross, you would be assisting clients with delivering POS materials, fulfilling campaign orders, managing stock and maintaining the platforms and support these services
You would be communicating with clients by phone, e-mail, receiving orders and resolving customer enquires.Other duties including making calls and client specific admin tasks are required.
Duties would include
* Reporting/ monitoring
* Manage goods in and out issues
* Verifying Data integrity
* Maintain a deep knowledge of clients
Key Responsibilities
* Become familiar with the client, their marketplace, campaigns and requirements
* Invoicing of client accounts within specified time frames
* On-boarding new store openings into the business
* Identify and flag urgent and high profile orders and requests
* Resolve queries, escalating appropriately when required
* Support the team with knowledge and experience helping resolve issues
* Help colleagues manage their workloads
* Maintain the integrity of processes
* Propose improvements to ways of working
* Ensure relevant client contractual SLAs and KPIs are met or exceeded
Why work with First Call?
* Working with First Call Contract Services gives you many additional benefits!
* Money saving offers and discounts at your fingertip
* 24/7 GP helpline
* Discounted Gym membership in over 2500 gyms
* Online Payslip Access
* Personal Insurance
Pay :
* 24/25k annum
This is a fantastic opportunity for the right candidates to begin a career with a company that offers genuine long-term opportunities and career development.
Main Duties & Responsibilities (not exhaustive):Preparation of Transport documentationKeeping accurate records of data required for reporting purposes.Administration of the movement of vehicles and associated activities.Obtain quotes and costs for all transport-based activities.Chasing POD's and sending to customers.Chasing POC's an...
Technical AssistantOur client is looking for an enthusiastic technical assistant to support their team with administrative and technical tasks. As a technical assistant, you will be required to perform basic administrative tasks including filing, composing emails, printing documents, scheduling meetings, answering phones, and creating reports. ...
#J-18808-Ljbffr