Overview
Our customers are predominantly elderly and rely upon our office teams to take their orders over the phone or via the internet. The ultimate goal is to provide a service to our customers that exceeds expectations while at the same time continuously improving efficiencies.
The cold store operates at -20 degrees Celsius, but protective clothing and breaks to warm up and have a hot drink will be provided.
Reporting to the Driver Supervisor and Senior Freezer Operative, you will help pack customers' frozen orders for dispatch in a timely and accurate manner.
£12.60 per hour + bonus + company benefits.
Who we are
Wiltshire Farm Foods, part of the apetito group, is the UK’s largest ready-meal supplier, delivering over 330 different frozen meals across the UK, primarily to the elderly, their families, and healthcare professionals.
We are committed to making a difference by providing excellent service and high-quality products, all while being an ethical and sustainable organization.
Responsibilities
* Ensure customer orders received later in the day are accurately picked and placed in the corresponding cage for the next morning.
* Maintain customer confidentiality.
* Pick orders with zero mistakes.
* Implement and improve efficiencies.
* Assist the office team as needed.
* Report health and safety, stock quality, and mechanical issues.
About you
Essential:
* Commitment and stability evidence.
* Good attendance and punctuality.
* Numerate and literate.
* Basic secondary education.
Desirable:
* Health & Safety training.
Personal Qualities
Essential:
Positive attitude, willingness to learn multiple skills, and ability to work in various roles within the business. Ability to be multi-functional and adaptable.
Desirable:
* Open and honest team player.
* Outgoing and flexible.
* Highly motivated and committed.
* Proactive in helping the team meet targets.
Company Benefits
* Competitive salary – accredited Living Wage employer.
* 33 days holiday per year, including bank holidays.
* Option to purchase up to 5 additional days holiday.
* Discretionary annual bonus scheme.
* Pension scheme with employer contributions up to 4%.
* Life assurance worth at least 1x annual salary.
* Christmas turkey or voucher.
* Perks scheme with salary sacrifice options and discounts.
Our Values
As a family-owned business, we pride ourselves on making a difference and creating outstanding meals. We focus on health, well-being, and ethical sourcing, aiming for Net Zero by 2040. We support British food and farming, embrace diversity, and are committed to an inclusive workplace where everyone can thrive.
#J-18808-Ljbffr