.Service Designer£45,000 - £50,000 plus Lead Service DesignerLocation: Location Office-based with high flexibility (1-2 days per week in the office) Recruitment process:1st stage will include a task related to the role followed by competecy and technical questions, 2nd stage will be a futher compatency based interviewWe are looking for a Service Design practitioner to join our team.The Service Design team collaborates cross-functionally to co-design new or improved services across the organisation.As a Service Designer you will connect and facilitate across disciplines to influence and advocate for evidence-based decisions, ensuring the balance between user experience and organisational outcomes is reflected in our service offerings.You may not have worked as a Service Designer before. What matters is a strong grasp of service design principles and a userWork with Business Owners to define and track success measures for services and propositions, supporting evidenceWork as part of the service design capability to connect initiatives, helping ensure projects align and collectively deliver greater value. Understanding of the role of service design in digital transformation, with the ability to clearly communicate ideas, influence thinking and engage a range of audiences. Experience of constructively challenging and influencing senior stakeholders, using evidence and user insight to build buysolving skills, focused on user outcomes and service goals rather than technology solutions alone.centred mindset, with the ability to balance user needs alongside system, operational and business constraints.Experience across service development and delivery, including planning, usecase creation, user research, experience design, usability testing, and ongoing service optimisation for different audiences.Ability to question the status quo and contribute to beneficial process improvement. Collaborative and constructive working style, with experience working across boundaries in multidisciplinary teams. If you’reexperience we’d still love to hear from you. interested in applying and excited about working with us but are unsure if you have the right skills and We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.You can explore our benefits by visiting our
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