Salary: £28,000 - 28,000 per year Requirements: A logical thinker with strong attention to detail and a passion for problem-solving. Great communicator comfortable working with everyone from senior leaders to students. Excellent time-management skills, able to juggle multiple tasks and prioritize effectively. Curious, adaptable, and eager to learn new technologies. Experience in end-user support across Windows 10/11, macOS, and ChromeOS including device deployment and modern management (Intune, Autopilot, Apple School Manager, MDM). Proficiency in hardware troubleshooting for PCs, laptops, tablets, printers, and peripherals. Experience with server and identity management within Windows Server, Active Directory, Azure AD/Entra ID, and Group Policy. Familiarity with Microsoft 365 administration including Exchange Online, SharePoint, and Teams. Knowledge of networking fundamentals such as DHCP, DNS, TCP/IP, VLANs, switching, Wi-Fi, and basic firewall concepts. Understanding of cloud and security tools, including backup technologies (Veeam, cloud backups), antivirus/endpoint protection, email/web filtering, and safeguarding systems. Experience with education technology, including MIS platforms (SIMS, iSAMS, SchoolBase) and classroom technologies like interactive screens and AV equipment. Responsibilities: Be the go-to person for day-to-day IT support, ensuring systems and devices are reliable, secure, and ready when needed. Deliver first- and second-line support by diagnosing issues, troubleshooting efficiently, escalating where needed, and keeping users informed. Support school events, ensuring AV, networking, and IT setups run without a hitch. Work with the Network Manager on upgrades, maintenance, and infrastructure projects across the school. Help manage servers, cloud services, networks, and endpoint environments. Maintain secure IT operations through good practices with access control, patching, backups, and safeguarding. Deploy and support end-user devices such as desktops, laptops, tablets, printers, mobiles, and peripherals. Set up and troubleshoot AV systems including interactive screens, projectors, digital signage, and classroom tech. Assist with deploying and maintaining school applications and cloud platforms. Technologies: Active Directory Azure Cloud Firewall Hardware Support macOS Microsoft 365 Network Security SharePoint TCP/IP Veeam Web Windows Office 365 More: We are seeking an enthusiastic IT Support Technician to join our vibrant school community in Wellington, Somerset, where you will have the opportunity to make a real impact. In this hands-on role, you will help keep the technology running smoothly every day and contribute to exciting infrastructure projects, playing a key part in maintaining a modern, secure, and innovative IT environment. We provide competitive salaries and a collaborative team environment, with the position requiring onsite presence five days a week. last updated 6 week of 2026