The NASUWT is the leading Trade Union representing the interests of teachers and school leaders throughout the UK working across the maintained sector and in academies and independent schools. NASUWT employees receive an excellent benefits package: 49 days leave including Public Holidays and closure days £28,797 rising to £32,058 35 Hours per week Pension Scheme Based in Lancashire - Appley Bridge Based in our North West Regional Centre, this varied role is responsible for responding to members’ telephone calls and emails, capturing sensitive and important information on our bespoke Casework Management System. You will be supporting colleagues in an all areas of administration/ secretarial work as well as assisting with greeting members for meetings and training courses. Flexibility is the key for this role and the successful candidate will be confident using IT and the telephone, possessing exceptional verbal and written communication skills as well as well developed customer focused skills. You will also have demonstrable experience of record keeping and a good working knowledge of MS Office. Closing date for receipt of applications: 12 August 2025 The NASUWT is an equal opportunities employer Please ensure you read the Guidance for Applicants, Job Description, Person Specification and Conditions of Employment before completing your application