Senior Delivery Manager – Kanzlei Ganz Gärtner Lindberg Slania
We are looking for an experienced and dedicated Senior Delivery Manager to join our Client Services Delivery Team. This role is critical as part of our skills and development pathway to build and retain a strong delivery capability. The Senior Delivery Manager will be accountable for the effective delivery of complex projects within their assigned portfolio, ensuring projects meet client expectations and contribute to the commercial success of the organisation.
Responsibilities
* Accountable for the successful delivery of complex projects, managing client expectations while ensuring commercial success.
* Build and maintain multidisciplinary delivery teams, ensuring they are motivated, collaborative, and working well together.
* Assist in managing client accounts, identifying opportunities to grow revenues through project extensions or new opportunities.
* Support the professional development and continuous improvement of mid-weight delivery managers.
* Actively participate and support the development of a high-functioning Delivery Community of Practice.
* Engage and communicate effectively with client stakeholders.
* Consistently implement the defined delivery methodology to a high standard and identify obstacles and help the delivery team to overcome them.
* Focus the project team on what is most important to the delivery of our products and services.
* Encourage and facilitate continuous improvement of our projects.
* Provide regular project and resource updates to Resource Managers and Heads of Delivery Management to plan and resource upcoming projects.
* Work effectively across multiple client projects and teams.
* Continuously maintain and update skills and knowledge to stay current within your relevant field of expertise.
Dimensions
* Budget: Responsible for managing project budgets and escalating where appropriate.
* Headcount: Leading multidisciplinary delivery teams on medium sized to larger projects.
* Resource complexity and nature of work teams: Overseeing project teams including internal staff and external associates.
* Problem solving responsibility and complexity: Overcoming project obstacles and ensuring successful delivery.
Essential qualifications
* Demonstrable experience in project management or delivery management roles.
* Strong understanding of agile and lean practices.
* Excellent communication and interpersonal skills, capable of engaging client stakeholders.
* Experience in financial management and budget setting in project environments.
* Ability to manage multiple parts of the product life cycle.
Desirable qualifications
* Understanding of the GDS Service Standards and DDaT Framework.
* Experience working with different levels of government and sectors like planning, health, and utilities.
Behaviours & PACT values
* Strategic thinking and alignment with business objectives.
* Adaptability to changing priorities and business needs.
* Strong customer‑centric approach to delivery.
* Innovation and continuous improvement mindset.
* High level of integrity and accountability.
* Enthusiasm to contribute to the delivery practice and TPX more broadly.
Technical skills
* Agile methodologies: Hands‑on experience with agile methodologies and tools.
* Risk management: Experience in identifying and managing project risks.
* Financial forecasting: Skilled in budget management and financial forecasting.
* Process improvement: Ability to challenge and improve project processes.
* Planning: Experienced in leading planning processes in project environments.
Strengths, drivers and traits
* Strong leadership and team management skills.
* Proactive problem‑solving approach.
* High level of resilience and adaptability.
* Passion and commitment to quality and excellence in delivery.
* Strong customer‑centric and people‑first approach.
About Us
We’re a purpose‑driven organisation, supporting organisations to build a better future for people, places and the planet. Combining vast experience in the public, private and third sectors and expertise in human‑centred design, data, experience and technology, we’re creating sustainable solutions ready for an ever‑evolving world.
At the heart of TPXimpact, we’re collaborative and empathetic. We’re a team of passionate people who care deeply about the work we do and the impact we have in the world. We know that change happens through people, with people and for people. That’s why we believe in people‑powered transformation.
Working in close collaboration with our clients, we seek to understand their unique challenges, questioning assumptions and building in their teams the capabilities and confidence to continue learning, iterating and adapting.
We are an inclusive employer, and we care about diversity in our teams. Let us know in your application if you have accessibility requirements during the interview.
Benefits
* 30 days holiday + bank holidays
* 2 volunteer days for causes that you are passionate about
* Working from home allowance
* Maternity / paternity - 6 months maternity leave, 3 months paternity leave
* Life assurance
* Employer pension contribution of 5%
* Health cash plan
* Personal learning and development budget
* Employee Assistance Programme
* Access to equity in the business through a Share Incentive Plan
* Green incentive programmes including electric vehicle leasing and the cycle to work scheme
* Financial advice
* Health assessments
Application Deadline
Applications close on 11:59pm on Sunday 25th January 2026.
Additional information
* Seniority level: Mid‑Senior
* Employment type: Full‑time
* Job function: Information Technology
* Industries: IT Services and IT Consulting
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