Large Loss Specialist - Milton Keynes About MIB
At MIB our people are passionate about making roads safer by getting uninsured and hit-and-run drivers off our roads. Working in partnership with the Police, Insurers and Government our collective aim is to make it a thing of the past but, until that’s accomplished, we’re here to compensate victims quickly, fairly and compassionately.
Last year we helped more than 34,000 people struck by uninsured and hit-and-run drivers and paid over £400 million in compensation to support victims rebuild their lives.
Are you ready to take the lead on high-value, complex claims and make a real difference? In this pivotal role, you'll provide expert technical guidance, ensuring consistency, control, and continuous improvement in line with our policies and procedures.
To handle a portfolio of complex and high value personal injury claims in a collaborative manner making the optimal use of the telephone to drive the case forward
To deal with all aspects of end-to-end claims handling
To keep up to date with good claims practice and champion this throughout the team and wider claims function
To act within set handling authorities as defined by the Claims Authorities Matrix
Develop and apply claims strategies to conclude claims in an economical and effective way to drive down the length of the claims lifecycle and keep legal costs down
Support the wider Claims function with the identification of skills gaps and where appropriate the design and delivery of specific technical training to assist with their progression and succession plans
Deliver short term /one off projects and activities as required by and to the standards and outcomes agreed with line manager
Proven experience of handling significant personal injury claims valued in excess of £500k
Good judgement and to be able to balance commercial and claims risks to achieve positive outcomes
The ability to process data quickly and make risk based decisions within the authorities provided
To be able to use a claims case management system as well as Microsoft based products
An unquestionable understanding of motor insurance and claims principles in general
Understanding of the Civil Procedure Rules and MIB stance on litigation
Understanding of settling claims using periodic payments
Understanding and application of the MIB agreements and claims handling processes / procedures, gained from experience of working as a MIB Claims Handler or in a similar insurance or legal role. Large Loss Specialist
Monday - Friday
Office Location: Milton Keynes
Job Type: permanent
320 (before tax) start up allowance
Hybrid working (2 days in the office per week) from our Milton Keynes office, MK14
Contributory Group Stakeholder Personal pension scheme
Life Assurance
27 days holiday (plus public holidays)
Holiday purchase scheme
24/7 Employee Assistance Programme
Free access to online tools to support mental and physical health
Enhanced maternity, paternity and adoption leave