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Operations support coordinator

Hartlepool
Permanent
Support coordinator
£28,000 a year
Posted: 6h ago
Offer description

An established and growing organisation is seeking an Operations Support Coordinator to join a busy team. This is a key role supporting day-to-day operational accuracy across multiple sites. The successful candidate will play a central role in ensuring activities are accurately confirmed and processed in a timely manner, helping to maintain smooth operations and high service standards. This is an excellent opportunity for someone who enjoys working in a fast-paced, detail-oriented environment and takes pride in accuracy and process ownership. Key responsibilities include: Completing daily order confirmations accurately and on time Maintaining and updating schedules, including handling zero-value orders and internal transfers Processing goods receipt documentation and ensuring correct allocation Monitoring and maintaining stock records, investigating and reporting variances Managing third-party confirmations and ensuring documentation is regularly uploaded and cleared Processing credit notes promptly with correct stock treatment Responding to telephone and email queries professionally and efficiently Providing general administrative support as needed Identifying and escalating exceptions or discrepancies to management Maintaining accuracy, attention to detail, and consistency in all tasks You will ideally bring: Experience in order processing or operational administration Strong data entry skills with high accuracy Clear and confident communication skills The ability to work under pressure in a fast-moving environment A proactive, organised, and adaptable approach Experience in transport, logistics, or operational environments (desirable but not essential) Additional Information: Hours: Monday to Friday, 8.30am 5.30pm (1-hour break) Holidays: 25 days plus bank holidays Study Support: Fully funded training following successful completion of the probationary period

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