Our hotel The Balmoral is located at Edinburgh’s most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotel’s majestic clock defines the city’s skyline, and since the day we opened in 1902, it has run three minutes fast to ensure our guests will never miss their train. Your key responsibilities Rocco Forte Hotels is a collection of iconic hotels that respect the individuality of location and its team members, encouraging them to be their natural selves while providing a local, authentic experience to our guests. As a valued part of the Forte family, you will: Join our outstanding Bar team to deliver a flawless service Cooperate well with colleagues in own team and across departments Tailor your approach so that high quality results are achieved Deliver discreet, understated, and timely service, going that extra mile Be knowledgeable of the hotel, our facilities and local area Take ownership of performing the job well in line with the departmental standards Have a passion for service excellence and detail Who are we looking for We are seeking enthusiastic and dedicated individuals who are passionate about celebrating the individuality of our hotels and guests. We are looking for team members who bring: Team spirit and trustworthiness Pride to resolve guest and workplace issues Enthusiasm for learning Dedication and passion for hospitality A similar experience is beneficial; however, we will provide extensive training Become part of our family, and we'll help you develop your skills in a nurturing environment Excellent communication and interpersonal skills Why work with us Being part of Rocco Forte Hotels means engaging in a career where passion and dedication are recognised and rewarded, making it an ideal place for those seeking growth and excellence in the hospitality industry. Working with us provides access to the following perks: Discounted rates across our collection of iconic hotels Extensive learning and development opportunities Meals on duty, laundry of uniforms Social activities and events Recognition programs Annual awards Occupational Pension Scheme 50% discount on food and beverage 25% discount on Spa Treatments 20% discount on Health Spa products Cycle to Work Scheme Local Retailer Discounts Employee Assistance Programme Discretionary Service Charge Our gross salary is £12.21 per hour plus discretionary service charge Ready to take the next step in your caree r? Apply now to become a valued part of Rocco Forte Hotels, an inspirational place to work, known for its commitment to excellence and a sense of familiar family culture everywhere, combined with the passion, commitment and desire from team members to delight guests and serve one another.