A global logistics company is seeking a Control Tower Specialist in Birmingham. In this role, you will manage retailer and importer queries, ensuring timely resolutions for delivery and order-related issues. You’ll support customer service teams and maintain strong standards of compliance and data accuracy within the supply chain. Candidates should have customer service experience, a secondary education, and proficiency in transport management systems. A customer-focused mindset and communication skills are essential. #J-18808-Ljbffr