Job Description
Your new company
A respected national legal services provider is seeking an experienced Serious Injury Solicitor or CILEX (4+ PQE) to join its specialist Serious Injury team. The organisation boasts a strong reputation for high‑quality claimant litigation work and delivers a compassionate, client‑focused service that places rehabilitation and early engagement at the centre of the claims process. You will be joining a supportive, collaborative environment that encourages development, progression, and professional excellence.
Your new role
As a key member of the Serious Injury department, you will manage and progress a specialist caseload of pain‑related and complex injury claims. Working under the Serious Injury Guide and Rehabilitation Code where appropriate, you will engage early in mapping discussions, maintain a cooperative approach with all parties, and progress cases efficiently with a meticulous eye for detail.
A significant part of your role will revolve around exceptional client care-building rapport, identifying vulnerabilities, and ensuring clients receive the support, clarity, and empathy needed during what is often a distressing period.
You will also play an active part in developing junior colleagues, including apprentices and paralegals, helping strengthen capability across the wider team.
Responsibilities:
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* Manage a specialist caseload of motor claims valued up to £250,000
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* Assist senior team members on catastrophic injury claims valued £1,000,000+
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* Work to clear targets across profit costs, settlements, case progression and client satisfaction.
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* Demonstrate a high level of client care by carrying out visits, identifying and recording client vulnerabilities from first contact and documenting how these impact support needs.
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* Liaise with medical experts, reviewing reports and maintaining regular risk assessments throughout each case.
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* Instruct Counsel, prepare clear briefs, and attend conferences and hearings as necessary.
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* Maintain proactive communication with clients, insurers, experts, and other stakeholders, using phone, video or in‑person meetings.
What you'll need to succeed
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* Qualified solicitor or chartered legal executive (full litigation qualifications required).
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* 4+ years' experience handling your own caseload of intermediate and multi-track personal injury claims.
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* Experience running OIC and MOJ claims.
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* Strong working knowledge of the Civil Procedure Rules, relevant legislation and case law, and confidence in progressing cases within CPR timelines.
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* Understanding of the Intermediate Track Fixed Fee regime.
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* Excellent client care, alongside calm, clear and concise written and verbal communication.
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* Experience liaising with medical experts, counsel, investigators and other partners in the litigation process.
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* Confident with IT systems, including Visualfiles or similar case management software, plus solid MS Office skills.
What you'll get in return
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* Competitive salary and benefits package of up to £65,000 (DoE)
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* Hybrid working with 3 days WFH per week
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* Strong internal progression opportunities
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* Experience handling a complex personal injury caseload
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* Collaborative team culture
What you need to do now
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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