Job Description
Teesside Audi
Monday to Friday 8.00am - 5.30pm
OTE up to £70,000 DOE
Are you looking for a career-defining role and longing to be part of something new and exciting?! Teesside Audi are looking for an ambitious and talented Aftersales Manager to lead the team.
As Aftersales Manager, you will act as a role model for customer service excellence for the team, always leading by example. You will develop long-lasting, meaningful relationships with our customers and coach and motivate the team to do so too. You will be reporting into Seamus Watson and be responsible for your team members. This is an opportunity not to be missed!
You will oversee the full service team and ensure performance and management of the full department is satisfactory. You will be looking after a busy and professional department where your remit will be to manage all aspects of the department: From day to day running of the Workshop, managing the Technicians / Mechanics to achieve maximum productivity, making sure that the Service Advisors are very customer focused and achieved upselling targets to budget and KPI monitoring
Responsibilities
1. Provide guidance, training and appraisals to each of the Service team to encourage a forward-thinking attitude which will help them achieve their full potential...