UK Visual Merchandising Manager - Field Based
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Overview
Our UK Visual Merchandising Manager will ensure the brand DNA is rolled out consistently across the full estate. Working in a fast-paced environment, the UK Visual Merchandising Manager is serious about style, has an unwavering attention to detail, a deep understanding of our brand values and has a commercial eye for ensuring our product strategy is executed well in line with customer expectations. With a passion to succeed, the UK VM Manager aims to be best in class, keeps the customer at the heart of everything they do and creates display lifestyles that engage and delight, resulting in increased sales and repeat business.
Core Responsibilities
* Reporting into the Retail and Property Director and working alongside the Creative Visual Merchandising Manager
* Recruiting, managing and developing a nationwide field team of Visual Merchandisers and Display Assistants
* Lead the operational VM strategy and execution across all UK retail stores in alignment with brand vision, business objectives and commercial goals
* Ensure new product launches are executed in line with VM strategy
* Ensure the field teams are executing VM display principles in stores nationwide
* Manage visual consistency across the estate with a hands-on approach
* Provide support to the field team within their divisions with regular nationwide travel, inspiring and motivating the team
* Identify operational challenges and areas for improvement, developing and embedding solutions that enhance efficiency, collaboration and ways of working
* Collaborate with the Creative VM Manager to define rollout schedules for the field VM team
* Ensure the field team adhere to VM communications
* Design and deliver VM training and guidance on best practices and VM principles to ensure the team executes the creative vision
* Maintain accurate digital floor plans that reflect showroom layouts
* Support on New Store Openings and Refits, acting as a brand advocate to ensure stores are among the best in the estate
* Manage the Visual Merchandising budget effectively, ensuring efficient use of resources and cost saving where possible
* Communicate regularly at all levels and engage with the broader business
* Ensure team compliance with Health & Safety regulations and promote a culture of safety and accountability through training
* Keep the team informed of company strategies and their roles in delivering them
* Identify training needs to build and retain a high-calibre team
* Set and review key objectives, monitor performance and progress of individuals
* Build strong relationships with store managers and Divisional Sales Managers
* Support the senior leadership team with project work when required
Skills and Experience
* Proven experience as a senior Visual Merchandising manager, managing a field-based team
* Exceptional interpersonal skills, collaborative and able to build relationships at all levels
* Focus on supporting individuals in achieving goals and targets
* Commitment to quality and clear performance expectations
* Ability to work on own initiative
* Creative, highly organised with analytical problem-solving and a can-do attitude
* Proactive planning to deliver profitable outcomes
* Demonstrable visual skills with a strong VM portfolio
* Excellent leadership with a proven track record of managing a field-based team
* Creative and innovative thinker
* Willingness to travel nationwide on a regular basis; overnight stays are expected
Benefits
* Employee discount on Oak Furnitureland products after probation
* Life assurance: free cover of a minimum of two times your annual salary up to age 65
* 25 days holiday plus bank holidays
* Birthday: an additional day off
* Pension: 4% employee contribution matched by the company
* Employee Assistance Programme: access to counselling services
* My Rewards Programme: discounts on restaurants, supermarkets, entertainment and holidays
* Company car
* Premier Inn card for overnight stays including meal allowance
* Phone allowance
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Marketing and Sales
Industries
* Furniture and Home Furnishings Manufacturing
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