Role: ensures that companies receive the money from businesses and customers who owe them. The duties include ensuring receipts are banked and allocated accurately and timely, handling credit assessments, negotiating payment plans and maintaining accurate financial records.
Reporting to: Financial Director
Responsibilities
1. Ensure receipts are banked promptly and in full and allocated on a timely and accurate basis
2. Ensure a high quality service to internal and external stakeholders at all times
3. Check and review customers credit and approving or denying it, based on industry standards
4. Negotiating payment plans and setting up terms and conditions
5. Setting up payment plans and working with third parties to bring the debt in
6. Taking payments from customers over the telephone by credit card
7. Ensure customers pay on time and charge them if applicable for overdue invoices
8. Set up new customer accounts
9. Producing monthly account statements for all customers
10. Starting legal proceedings if clients do not pay their debts on time
11. Maintaining accurate records
12. Implementing changes in the companys credit control system<...