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Operational support coordinator

Leeds
Lexington Realty International
Support coordinator
Posted: 6h ago
Offer description

Job Summary

At Yorkshire Ambulance Service (YAS) we aspire to deliver world class care to the communities we serve. In recent years we have demonstrated a strong track record of improving patient care across all of our services despite facing increasing challenges and demands.

We currently have a permanent opportunity within our A&E Operational Support Coordinator team, based in West Yorkshire. The successful post holder will be expected to cover all locations within West Yorkshire, ensuring that provision is available five days per week to support the leadership team.

This is an exciting opportunity for individuals who can provide administrative support to the management team by contributing to a diverse range of tasks.

Main duties of the job

Act as an effective communication link between the A&E Operational Management team, stakeholders, patients, and the public, dealing appropriately with complex, sensitive, and confidential information.

Establish and develop good working relationships with the wider A&E Operations department and support service departments.

Produce letters, reports and provide analytical support to the A&E Operations Management team as and when required.

Independently reply to/action correspondence where necessary for standard processes such as estates issues, compliments and departmental queries.

Coordinate the collation of information and run analysis reports as required.

Diary management for the A&E Operations Management Team where requested.

About Us

Yorkshire Ambulance Service (YAS) NHS Trust geographically covers nearly 6,000 square miles of varied terrain, from isolated moors and dales to urban areas, coastline and inner cities.

We serve a population of over five million people across Yorkshire and the Humber and strive to ensure that patients receive the right response to their care needs as quickly as possible, wherever they live.

We employ more than 7,100 staff, who together with over 1,300 volunteers, enable us to provide a vital 24-hour, seven-days-a-week, emergency and healthcare service.

Our ambition is to be an employer of choice, and we are continuously working across our partnership to improve our collective offer to staff in areas like health and wellbeing, benefits and flexible working incl. hybrid working.

Benefits:

Flexible working including part-time hours, job shares and flexible hours, agile working (role dependant
27 days annual leave, increasing to 33 with service.
Contributory Pension.
NHS Discounts including shops, restaurants, gyms etc.
Car lease and other salary sacrifice schemes.
Dedicated employee assistance and counselling service.
Opportunities for research participation, career progression and ongoing development.
Well respected, committed and supported staff networks for our workforce.

Details

Date posted

09 February 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year Per annum

Contract

Permanent

Working pattern

Full-time

Reference number

174-OSCWEST-090226

Job locations

Manor Mill Resource Centre

Manor Mill Lane, Beeston

Leeds, West Yorkshire

LS11 8LQ

Job Description

Job responsibilities

For full details of the role responsibilities and person specification please see attached job description.

Job Description

Job responsibilities

For full details of the role responsibilities and person specification please see attached job description.

Person Specification

Essential

Qualifications

Educated to NVQ Level 4 or equivalent experience in similar areas of work

Essential

Experience

Significant experience of working in a busy office environment in a similar role.
Experience in preparation of general correspondence and management reports

Personal

Essential

Decisive and clear with ability to work unsupervised using own initiative and demonstrates flexibility to respond to different work environments

Essential

skills

Time management skills to prioritise conflicting workload demands of self and team with ability to multitask

Person Specification

Essential

Time management skills to prioritise conflicting workload demands of self and team with ability to multitask

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Yorkshire Ambulance Service NHS Trust

Address

Manor Mill Resource Centre

Manor Mill Lane, Beeston

Leeds, West Yorkshire

LS11 8LQ

Employer's website

(Opens in a new tab)

Employer details

Employer name

Yorkshire Ambulance Service NHS Trust

Address

Manor Mill Resource Centre

Manor Mill Lane, Beeston

Leeds, West Yorkshire

LS11 8LQ

Employer's website

(Opens in a new tab)

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