The Digital Media Marketing division is responsible for both NET‑A‑PORTER and MR PORTER brands, covering Social Media Marketing and Display Media Marketing channels. The team delivers a full‑funnel strategy aligned with business objectives, generating revenue while meeting engagement and consideration KPIs.
Location
Our Westfield office in London
Team Size
5 (Approx.)
Reporting Into
Digital Media Manager – Luxury
Benefits
* A pension that both you and the company contribute to
* Access to a portal offering discounts on theme parks, cinema tickets, and more
* Company staff discount and exclusive staff sales
* Private healthcare for you and your family
* Flexible working arrangements
* Opportunities to work in a supportive, collaborative team environment
Responsibilities
* Manage global planning, coordination, and execution of high‑profile MR PORTER paid social campaigns across platforms including Facebook, Instagram, TikTok, Pinterest, and Reddit.
* Identify and apply key performance drivers across channels, markets, strategies, and campaigns, sharing insights and learnings.
* Support the development of clear, KPI‑aligned media plans for large‑scale, multi‑platform campaigns, including creative and audience strategies.
* Oversee data analysis and reporting, ensuring accurate spend tracking and maintaining data quality across GA360, Funnel IO, and Tableau.
* Plan and run tests, analyse performance data, and identify trends to optimise results across the full marketing funnel.
* Investigate campaign issues, manage global budgets, and handle day‑to‑day communication, monitoring, and optimisation.
* Collaborate with internal teams, external partners, regional marketing, and creative teams while staying up to date with trends and supporting junior team members.
Qualifications
* 3–4 years’ experience managing paid social campaigns across platforms such as Facebook, Instagram, TikTok, Pinterest, and Snapchat, including use of management tools and PMDs such as Smartly.io.
* Proficiency in web analytics and statistical tools, including Google Analytics, with the ability to analyse performance data and draw actionable insights.
* Strong understanding of channel development, campaign strategy, and KPI analysis across channel, device, and country – particularly within an e‑commerce context.
* Comfortable collaborating with social platform representatives to stay informed on trends and performance insights.
* Ability to translate strategic direction into clear, executable tasks and actionable campaign plans.
* Experience managing stakeholder relationships across in-house teams, agencies, and the wider business.
* Highly organised, results‑driven, and adaptable, with strong quantitative reasoning, multitasking ability, team collaboration skills, and a proactive, can‑do attitude.
* Agency experience preferred.
LuxExperience is an equal opportunities employer. We encourage people with a diverse range of backgrounds to apply and welcome all applications regardless of race and nationality, religion, colour, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any other legally protected characteristics. If you require any reasonable adjustments to complete your application, please let us know.
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