Detailed job description
and main responsibilities
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.
Person specification
Qualifications
Essential criteria
1. Good standard of numeracy and literacy equivalent to GCSE
Desirable criteria
2. ECDL or equivalent experience e.g. experience of a range of IT packages
Experience
Essential criteria
3. Customer Service
Desirable criteria
4. NHS experience – especially appointment booking and reception desk cover
5. General office experience
6. Experience of working with sensitive and/or personal data.
7. Organisational and planning skills
Technical Skills Competencies
Essential criteria
8. Basic computer skills
Desirable criteria
9. Familiar with Microsoft Edge
Interpersonal skills
Essential criteria
10. Ability to work as part of a team
11. Clear verbal and written communication skills
Desirable criteria
12. Have the ability to remain calm under pressure.
Knowledge
Essential criteria
13. Clear understanding of Information Governance and its importance within the Healthcare setting
Desirable criteria
14. Previous experience in a similar role.