Tesco Travel Money Advisor - Tesco Lakeside – Part time
Job Type: Permanent
Hours per week: 12
Salary: £13.00 per hour + Monthly Bonus Incentive
Working Patterns: This role offers flexible shifts between Monday and Sunday, with a monthly or weekly rota depending on your team.
Benefits:
* Private Medical, Dental, and Critical Illness insurances
* Discounted health checks and tests
* Employee wellness programs covering physical, mental, and financial wellbeing
* Employee discounts via Bravo Benefit
* Flexible hours, shift patterns, and opportunities for overtime
* 25 days holiday (pro-rata), with bank holidays and options to buy or sell days
* Monthly bonus for meeting targets
* Pension scheme with Scottish Widows
About the Role:
As a Travel Service Partner at Tesco, you will support retail customers with foreign exchange services, helping ensure their travel money needs are met with excellent service. You will build relationships, process transactions accurately, and adhere to compliance standards.
Key Responsibilities:
* Engaging with customers to understand their travel and currency needs
* Providing advice on Travelex products and services
* Processing foreign exchange transactions efficiently and accurately
* Achieving performance goals related to procedures, operations, and customer service
* Handling online FX requests and deliveries with attention to detail
* Following legal, regulatory, and compliance standards
Candidate Requirements:
* Numerical proficiency for handling cash and currencies
* IT skills, with basic understanding of computer and till systems
* Excellent communication skills and relationship-building abilities
* Drive to succeed and make a positive impact
Interview Process:
1. Initial screening call with Talent Acquisition
2. Online interview including a numerical and accuracy test
3. Visit to the bureau for a face-to-face meeting and environment overview
4. Job offer pending reference checks
About Travelex:
Founded in 1976, Travelex is a leading provider of foreign exchange with a global network. Our mission is to simplify access to international money for our customers.
We are committed to diversity and equal opportunity employment.
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