Job Purpose:
As a key part of the infrastructure discipline within the IT Ops function in Inchcape, you will be responsible for working with all elements of the ISS IT Team this include helpdesk and application support teams as well as development teams as a rd level of escalation. The Role delivering projects such as mergers and acquisitions, greenfield setups, cloud migrations and equipment refresh. While also maintaining/monitoring the Existing applications and server environment in place.
Duties and Responsibilities:
1. Provide Middle/High level support within the Networking team for technical issues
2. Administer global WAN and LAN configurations on existing Cisco equipment including TDM, Broadband, VSAT, VLANs, STP, VTP and TCP/IP routing
3. LAN-to-LAN (WAN) IPSEC VPN gateway administration.
4. Experience with DMVPN is a requirement.
5. Knowledge of Zone based firewalls.
6. Manage Cisco Anyconnect remote access environment and all RAS users including but not limited to Cisco VPN.
7. Maintain Cisco firewall appliance configuration and software.
8. Maintain Cisco IOS firewall implementations.
9. Maintain Cisco Meraki access points
10. CISCO CCIE qualification required.
11. Maintain and implement cloud networking such as Azure and AWS
12. Complete refresh of network hardware, ensuring devices supported and updated to latest firmware
13. End to End Network project planning and implementation.
14. Mentoring of junior Engineers.
15. Support of Senior Network Engineers
16. Maintain Cisco Switch installations including Catalyst Series experience.
17. AWS load Balancer -understanding of maintenance and managing.
18. AWS virtual Cisco routers and Firewalls - understanding of maintenance and managing.
19. AWS VPC and general Networking - understanding of maintenance and managing.
20. AWS VPN knowledge.
21. AWS bring your own IP experience would be an advantage.
22. Grafana monitoring software.
23. Monitoring software (Solarwinds Preferably)
24. Global responsibility for security including network and Internet security and LAN/WAN security.
25. Work within strict change management structures to comply with standards.
26. Work with Helpdesk ticketing response system.
27. Maintain network inventory
28. Document all current system deployments and log changes.
29. Create and maintain network monitoring procedures.
30. Knowledge of SNMP, Syslog and Netflow technologies and deployment.
31. Knowledge of Radius Technologies.
32. Knowledge of Monitoring Platforms (AWS cloud watch and SolarWinds Preferable.
33. Build new network and system deployments according to specified logical plans.
34. Be able to integrate new additional offices.
35. Provide problem troubleshooting and resolution to end-user community.
36. Closely working with service desk to resolve user issues and setup
37. Assist with complex production network issues
38. Coordinating Testing activities.
39. To effectively communicate across countries. Requires travel and coordination.
40. To provide user support, patiently, timely and in an un-patronizing manner.
41. To coordinate with other groups within ISS to deliver projects and deal with escalated issues.
42. To provide escalated support to any level of user whilst on-call
43. Assist to manage risks and track issues.
44. Experience working cross Multiple teams to Help design applications – particularly within Cloud environments Identifying ports in use, assigning addresses, etc.
The post holder will carry out any other duties as are within the scope and purpose of the job as requested by the Line Manager and ensure full utilization of all ISS systems according to Standard Operating Procedures
Experience
Lead requirements and solution design
CCIE
Cisco CCNA-RS,
CCNA-Security
AWS CSR
AWS VPC
Desirable
Cisco CCNP-Security
Cisco CCNP-Wireless
Skills
Apply technology to deliver business vision
Strong collaborative and partner approach
Presentation and facilitation
Ability to influence and negotiate with a wide range of stakeholders
Highly adaptable, strong prioritization and ability to work under pressure to meet deadlines with little oversight
Knowledge
Degree educated
Knowledge of cloud networks and configuration
Automation
Full network lifecycle
Knowledge of maritime desirable but not essential
DMVPN
Cisco Firewalls
Network Security