• To effectively triage incoming calls from our clinical wards and departments, providing initial suggested fixes in collaboration with our qualified engineers when required. To log each call onto our database system, known as F2, before dispatching any engineers, especially if the call is off-site.
• To coordinate contractors to site, monitor their contractual commitments to DCH, and report on their service delivery by importing their reports onto our database to support KPI reporting.
• To be the first point of contact for staff and visitors entering our department, advising them on the best course of action prior to engineering involvement.
• To demonstrate a can-do attitude and willingness to learn, which are essential for supporting our patients. To participate fully in appraisals and Continuing Professional Development (CPD).
Please note that this role is not currently eligible for visa sponsorship. Applicants must be able to independently obtain ongoing right to work in the UK beyond any temporary permissions. Evidence of this will need to be shared with HR to keep records updated.
The postholder will support the day-to-day operations of the Clinical Engineering Department at Dorset County Hospital NHS Foundation Trust. The primary focus is on supporting equipment management processes within the department, including maintaining the medical equipment management system (F2), ensuring accurate database management, data collection/input, and generating KPI and compliance reports. The role also involves supporting other departmental activities, some of a minor technical nature, for which training will be provided.
This post is part of the Clinical Engineering service that may transfer to an NHS wholly owned subsidiary in October 2025. This offers an exciting opportunity to join a developing organization committed to NHS values and putting patients first. Employees transferring or recruited after this date will continue to receive NHS terms and conditions.
At DCHFT, we pride ourselves on high-quality patient care and fostering a positive culture for staff. We aim to create a fair, inclusive environment and welcome applications from under-represented groups.
We look forward to your application. Please refer to the attached Job Description and Person Specification for more details. When applying, describe how your experience and skills match the requirements.
If you cannot view or download the attachment, contact us at Recruitment@dchft.nhs.uk.
We seek staff who embody our Trust Values: Integrity, Respect, Teamwork, and Excellence, and who are passionate about patient care. Learn more about our Trust and values online.
This advert closes on Thursday, 28 August 2025.
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