Principal Product Manager, Automation & Threat Intelligence (New Bailey, Manchester, United Kingdom)
Closing Date : Wednesday 29th October 2025
Location(s) : Birmingham, Bristol, London or Manchester
Flexible Working
The BT group operates a 3 together, 2 wherever working model. This means you are required to be at your contractual location 3 days a week with 2 flexible days per week.
The Scope
This role is responsible for ensuring that automation and AI capabilities within Managed Security Services meet market expectations and deliver fast, scalable, intelligent threat detection and response. It involves benchmarking against industry best practices, identifying gaps, and owning a roadmap to enhance internal capabilities.
Additionally, the role leads the development of a robust Cyber Threat Intelligence offering, providing customers with tactical, operational, and strategic insights to proactively defend against evolving threats.
What you’ll be doing
1. Understand, Document, and Regularly review Best Practice use of Automation and AI by Managed Security Services Providers (MSSPs)
2. Work with Operational stakeholders to benchmark BT Security use of Automation and AI against this benchmark
3. Agree a prioritised roadmap of developments to close any gaps between Current and Best Practice in the Market
4. Establish agreed Stakeholder success criteria as well as a reporting mechanism to measure success and report on progress
5. Own Threat Intelligence (TI) for BT Security. This will mean ensuring TI tools and processes are in place to support all our Managed Security Services as well as launching products and services that make direct use of Threat Intelligence such as Attack Surface Management (ASM) and Digital Risk Protection (DRP)
The role is key in enabling BT to focus on automating and enhancing its security operations. Key activities will likely include:
* Automating Security Operations using SOAR and other tools across the portfolio.
* Measuring Threat Intelligence (TI) feed quality with feedback loops and usage metrics.
* Enhancing TI through automation, consolidating feeds into a single view and prioritising alerts using risk scoring and exploitability data.
* Streamlining Incident Response and Compliance Reporting by automating containment actions (e.g., isolating endpoints, blocking IPs/domains, disabling accounts).
* Integrating AI into SOC operations to prioritise alerts, assist analysts with GenAI, and scale adaptive automation.
Experience needed to be successful in the role
Expertise in Managed Security Services & Product Development
* Strong background in managed security services and cybersecurity, with deep understanding of the UK market.
* Proven experience across the full product lifecycle: ideation, development, securing funding, business case creation, implementation, and launch.
* Familiarity with security technologies such as SIEM, SOAR, and XDR.
Strategic Thinking, Commercial Acumen & Portfolio Growth
* Demonstrated ability to build and execute portfolio growth strategies across diverse customer segments (e.g., SMB, CSP).
* High commercial awareness, including product selection, justification, and price negotiation.
* Skilled in translating business goals into actionable roadmaps that drive market growth.
Fluency in Automation & AI for Security Services
* Strong understanding of automation and AI concepts and their practical application in managed security services.
* Ability to identify service opportunities and address implementation challenges related to emerging technologies.
* Experience applying automation to improve efficiency, scalability, and threat response.
Leadership, Stakeholder Engagement & Communication
* Demonstrable leadership and influencing skills, especially with senior stakeholders and cross-functional teams.
* Excellent communication and relationship management skills, with the ability to simplify complex topics.
* Comfortable navigating differing viewpoints and aligning stakeholders around strategic decisions.
Benefits
1. Annual on target bonus 15% (personal and company performance multipliers)
2. £5,500 car allowance (can be taken as cash)
3. Family health cover
4. BT Pension scheme; minimum 5% employee contribution, BT contribution 10%
5. 25 days annual leave + 8