Company Description
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.
Job Description
We are looking for a Site Reliability Engineer (SRE) to improve the reliability, and performance of business‑critical systems. You will focus on AWS cloud infrastructure, DevOps tooling, and core SRE practices within a distributed, production environment. Reporting to our Lead, you will work with development, platform, and operations teams to ensure systems are stable, scalable, well‑monitored and meet defined reliability targets.
Location
This is a hybrid remote/in‑office role.
Main Responsibilities
Reliability and Operations
* Support high availability, scalability and performance of production systems
* Work with defined SLIs, SLOs and SLAs, ensuring services meet agreed reliability targets
* Identify and reduce operational toil through automation and process improvement
* Contribute to the design and implementation of fault‑tolerant and resilient systems
* Participate in resilience and failure testing activities to validate system behaviour under fault conditions and improve recovery
AWS & Cloud Operations
* Manage and operate systems hosted on AWS (EC2, EKS/ECS, RDS, S3, Lambda, CloudWatch, IAM, and VPC)
* Support cloud deployments and infrastructure changes following best practices
* Help with backup, disaster recovery and resiliency planning
DevOps & Automation
* Work with CI/CD pipelines and DevOps practices to ensure reliable and repeatable deployments, including build, test and release automation processes
* Use Infrastructure as Code tools such as Terraform or CloudFormation to manage and provision infrastructure
* Develop automation using scripting languages (Python, Bash or similar) to reduce operational toil and improve efficiency
Incident Management
* Participate in production incident response, troubleshooting, and service restoration
* Perform root cause analysis (RCA) and contribute to post‑incident reviews
* Help implement preventive actions to avoid incident recurrence
Observability
* Configure and maintain monitoring, logging, and alerting using tools like CloudWatch, Prometheus, Grafana, Splunk, or Dynatrace
* Develop dashboards to track system and platform health and reliability metrics across the user journey
* Improve alert quality to reduce noise and improve response times
Collaboration
* Work with application and engineering teams to embed reliability into system design
* Collaborate within a globally distributed team, using clear handovers to ensure continuity
* Share knowledge and contribute to team‑wide best practices
* Communicate with all kinds of stakeholders, influencing decisions through reliability‑focused insights
Qualifications
* Experience in production support, DevOps, SRE, cloud operations, or systems engineeringCloud Expertise
* Hands‑on experience with AWS cloud services, including compute, container and serverless workloads
* Practical experience with CI/CD pipelines and DevOps practices, including Git‑based version control, pull request workflows, code reviews, and deployment automation
* Experience with SRE principles, monitoring, and reliability engineering practices
* Proficiency in scripting (Python, Bash, or similar) for automation and operational tooling
* Experience with Linux systems and troubleshooting production issues
Preferred Experience
* Exposure to data platforms and data pipelines
* Understanding of data reliability concepts
* Experience supporting or operating complex distributed systems
Benefits
* Hybrid working
* Great compensation and discretionary bonus
* Core benefits include pension, Bupa healthcare, Sharesave scheme and more
* 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave.
Equal Opportunity & Accessibility
Experian is proud to be an Equal Opportunity and affirmative action employer. We are committed to creating a diverse workforce. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
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