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Retail Sales Assistant/Driver - Dorking (24 hours), Dorking
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Client:
Location:
Dorking, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
3feb4424f28a
Job Views:
6
Posted:
14.07.2025
Expiry Date:
28.08.2025
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Job Description:
Fancy joining the UK’s number one Wine Specialist?
Majestic Wine Dorking is looking for a dynamic, ambitious, and driven individual to grow and develop within a company revolutionizing retail!
Who are we?
Majestic is the UK’s largest specialist wine retailer, operating a network of stores nationwide. Founded in, the company recently returned to private ownership after being acquired by Fortress Investment Group. It has undergone a significant transformation, including record market share growth, a new website, and six new stores, with plans for further expansion over the next five years. Our range includes over 1,000 wines, spirits, and beers, available online and in-store. Our strength lies in our knowledgeable, passionate, and friendly staff, many of whom are WSET-trained.
The Role
As a Sales Assistant, you will support your store team by driving sales performance and managing daily store operations. You will deliver exceptional customer service to enhance KPI performance.
Key Responsibilities
At Majestic Wine, customers are at the heart of everything we do. You will be an ambassador for your store, supporting the team to deliver an outstanding shopping experience.
We are looking for individuals who:
* Drive store performance by maximizing sales opportunities and supporting target achievement
* Provide market-leading customer service to foster loyalty and repeat business
* Offer VIP concierge services, proactively contacting customers about products and tastings
* Share your passion for our products through in-depth knowledge and storytelling
* Own your wine knowledge, supporting your WSET qualifications and confidence in selling
* Maintain the store’s appearance and organization, both internally and externally
* Participate in operational tasks such as delivering wine, stock merchandising, and customer outreach
* Identify improvement opportunities for store operations and collaborate on solutions
* Ensure compliance with policies, safety, and legal requirements
* Model Majestic’s Ways of Working and support junior team members
* As a key holder, confidently manage store opening and closing procedures in the absence of management
Knowledge & Skills Required
* Excellent time management, delegation, and problem-solving skills
* Ability to deliver exceptional customer experiences
* Self-motivated with the ability to work independently and as part of a team
* Positive attitude with problem-solving skills
* Adaptability and resilience
* Strong communication skills
* Wine knowledge is beneficial; passion to learn more is essential for passing level 2 WSET
* Full UK/EU/EEA driving license for at least 12 months with no more than 6 penalty points
What is in it for you:
* Competitive salary and performance bonus
* Up to 20% staff discount
* Career development and training opportunities
* Travel incentives to explore vineyards
* Company pension plan
* Life assurance (2x salary)
* Uniform provided
* 29 days holiday including public holidays
* Invitations to wine tasting events
* Access to Retail Trust benefits
* Maternity, paternity, and adoption leave after 26 weeks
* Long service rewards
* Comprehensive training and ongoing support
Job Specifics:
* Permanent contract
* Must be able to work weekends and evenings
* Driving is essential; a full UK manual driver’s license held for at least 12 months with no more than 6 penalty points is required
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