About
Who are TPS?
TPS provides independent garages and body shops with high-quality Genuine Parts and products necessary to service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group, which includes Audi, SEAT, ŠKODA, Cupra, Volkswagen passenger cars, and Commercial Vehicles. TPS operates a national network of TPS Centres with a workforce of 1,500 employees. Our management team is committed to creating a motivating and inclusive workplace where employees are recognized, rewarded, and encouraged to pursue learning and development opportunities.
Launched nationally in 2006 as a new brand concept, TPS is based on an Agency Model, meaning Centres stock and sell on behalf of Volkswagen Group UK. TPS has experienced rapid growth financially and in the number of Centres nationwide.
Job Purpose
This role is pivotal in strengthening our market position, enhancing customer engagement, and increasing sales growth within the UK accident repair market.
Market Research & Analysis
* Conduct in-depth market research to identify trends, customer needs, and competitor activities.
* Analyze sales data and customer feedback to identify growth opportunities.
* Share insights with the team to inform strategic decisions.
Strategic Planning & Execution
* Collaborate with the Volkswagen Group Head Office to develop and implement sales strategies.
* Monitor progress against targets and adjust strategies as needed.
Training & Development
Stay updated with industry trends, new products, and technologies to maintain expertise.
Customer Support & Relationship Management
* Assist customers with inquiries, technical support, and ensure satisfaction.
* Build and maintain strong relationships with key accounts, understanding their needs and providing tailored solutions.
* Attend customer meetings, centre visits, and industry events to promote products and build relationships.
Collaboration & Communication
* Work closely with sales, marketing, and customer service teams to ensure alignment.
* Maintain regular communication with the Volkswagen Group head office, sharing updates and insights.
Essential Skills
We are looking for:
* Effective engagement and communication skills with diverse stakeholders.
* Experience in the UK accident repair market.
* Business financial awareness to provide operational insights and recognize risks and opportunities.
* Experience managing national campaigns and activities.
* High IT literacy.
Nice-to-have Skills
* Market Research
* Strategic Planning
* Location: Wolverhampton, England
Work Experience
* Other Sales
* (Key) Account Manager / Executive
* Business Developer / Sales Development Representative
Languages
* English
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