Overview
Sales Associate - Heathrow Airport (Cartier) at Harrods, Hounslow, England, United Kingdom. The role involves delivering a luxury retail experience with world-class customer service, in a fast-paced airport environment.
Responsibilities
* Provide world-class customer service and demonstrate in-depth knowledge of Cartier product range.
* Connect with customers, understand their needs, and recommend suitable products to drive sales.
* Execute all systems and POS procedures to ensure prompt and efficient sales transactions and full compliance.
Please note: due to location requirements, successful applicants must provide satisfactory references for the last 5 years and undergo a Criminal Record Check to obtain an airside pass. New airside pass applications are currently taking approximately 5 months. This role is fully on site, working 5 out of 7 days a week. If you have questions regarding requirements, speak with a member of the Talent Acquisition team or review Hybrid@Harrods policy on the Career Site.
About You
We are looking for someone who is passionate about delivering exceptional customer service with a client-focused approach and outstanding interpersonal and communication skills. To succeed, you will ideally have:
* Previous experience in luxury retail, ideally with jewellery or premium accessories
* Great organisational skills to keep the shop floor running smoothly
* Self-motivated to learn and develop product and industry knowledge
* Excellent client relationship skills with a focus on delivering world-class service
* Ability to work morning and evening shifts as well as weekends
About Us
Harrods is one of the world’s leading luxury department stores and a destination for top designers and sought-after brands. Our mission is to make visiting our Knightsbridge store one of the world’s most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers, and we’ll do something remarkable for you. We offer a friendly environment and opportunities to build an exceptional career across our business.
Uniquely You
We value growth and individual strengths. If you can demonstrate most of the skills and experience to thrive in this role, we encourage you to apply. We celebrate and invite applications from all cultures and backgrounds.
For more on life at Harrods, search #TogetherHarrods on LinkedIn or follow us on Instagram @togetherharrods.
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