1. Immediate start - Long term opportunity.
2. Fantastic company, with great benefits package.
About Our Client
The employer is a reputable organisation in their industry, known for its commitment to providing quality services. They value customer satisfaction and strive to maintain a supportive environment for their employees.
Job Description
3. Respond promptly to customer inquiries via phone, email, or in person.
4. Provide accurate information about services to customers.
5. Handle customer complaints professionally and escalate when necessary.
6. Ensure customer records are updated and maintained accurately.
7. Collaborate with team members to improve overall service quality.
The Successful Applicant
A successful Customer Service Advisor should have:
8. Previous experience in a customer service role.
9. Strong communication and interpersonal skills.
10. Ability to handle customer complaints with professionalism and empathy.
11. Basic IT skills to manage customer records and emails.
12. A proactive approach to resolving customer issues efficiently.
13. Willingness to learn about the company's products and services.
What's on Offer
14. Long term opportunity.
15. A temporary position with potential for skill development.
16. Fantastic holiday package
17. On site parking
18. Hybrid working after training passed.