Job Title: Aftersales Manager
Location: Kelso, Scottish Borders
Salary: OTE £64,000 + Company Car
Are you an experienced professional seeking a role that offers both challenge and reward? Consider this exceptional position as an Aftersales Manager with one of the UK's largest independent family-run car retailer groups. Located in the picturesque town of Kelso in the Scottish Borders, this role provides not only a competitive salary but also the chance to work within a premium brand dealership.
The successful candidate will enjoy an On-Target Earnings (OTE) of £64,000, complemented by the provision of a company car. This role is ideal for those who thrive in a dynamic environment and are passionate about delivering exceptional customer service.
The Aftersales Manager will be responsible for overseeing the service, parts, and bodyshop departments, ensuring that all operations run smoothly and efficiently. This position demands a strategic thinker who can drive performance, enhance customer satisfaction, and manage a dedicated team of professionals.
Key Responsibilities:
- Lead and manage the aftersales team to achieve departmental targets and objectives.
- Develop and implement strategies to enhance customer service and satisfaction.
- Monitor and analyse key performance indicators to identify areas for improvement.
- Ensure compliance with company policies and industry regulations.
- Manage budgets and control costs to maximise profitability.
Essential Skills and Experience:
- Proven experience in an aftersales management role within the automotive industry.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Proficiency in analysing data and making informed decisions.
- A customer-focused approach with a commitment to delivering high-quality service.
This role offers more than just a job; it provides a platform for professional growth and the chance to make a significant impact within a reputable organisation. If you possess the skills and experience required and are ready to take on a new challenge, this could be the perfect fit for you.
To apply for this role please submit your full and up to date CV to Nigel McMinn at Pybus Recruitment